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Dental Administrator

2 months ago

Cambridge, Ontario, Canada Cambridge Ford Full time $45,000 - $65,000
Exciting Opportunity:

We are seeking a highly skilled and customer-focused Warranty Administrator to join our team at Cambridge Ford. As a key member of our service team, you will play a critical role in ensuring seamless warranty claim management and exceptional customer service.

Key Responsibilities:
  • Review and process warranty claims, ensuring accurate and complete documentation for audit purposes.
  • Verify claim legitimacy and adherence to warranty process and company policy.
  • Correct and resubmit rejected claims promptly and accurately.
  • Collaborate with service team to identify opportunities for improvement and implement changes.
  • Coordinate with technicians and service manager to ensure accurate punching and complete explanation of work performed.
  • Proficiency in using automotive service software and computer systems.
Requirements:
  • Minimum 1 year of experience in a similar role at an automotive dealership.
  • Strong knowledge and understanding of warranty claim management concepts and policies.
  • Excellent customer service skills and ability to work in a fast-paced environment.
What We Offer:
  • Permanent, full-time position.
  • Dental care and disability insurance.
  • On-site parking.
  • Monday to Friday, 07:50 – 17:30.