Financial Credit Specialist

4 weeks ago

Edmonton, Alberta, Canada Velocity Truck Centres Full time

Position: Credit Analyst

Position Type: Full time, Permanent

Location: Edmonton Alberta.

Work Schedule: M-F (40 hours a week)

Position Overview

Velocity Truck Centre Canada, also recognized as First Truck Centre, is excited to announce an opening for a Credit Analyst at our Edmonton West branch. The Credit Analyst will play a vital role in one of Canada's most effectively managed organizations. Join a team dedicated to elevating the trucking industry to new heights of excellence and professionalism.

Compensation Plan

  • Attractive Compensation: Competitive Salary (D.O.E.)
  • Work-Life Balance: Generous accrued vacation time.
  • Financial Security: Plan for the future with employer RRSP matching.
  • Comprehensive Benefits: Company-paid extended health coverage that includes medical, dental, and vision coverage, basic life insurance, disability, and wellness programs.

Primary Job Functions

  • Review and hold credit requests exceeding 10k while assisting Collections staff with credit override issues.
  • Continuously monitor customers approaching their credit limits and take necessary actions.
  • Evaluate and authorize credit applications.
  • Analyze accounts with credit balances and take appropriate measures.
  • Conduct tax/resale verifications.
  • Post, investigate, and resolve credit card chargebacks.
  • Maintain an accurate and up-to-date customer database, collaborating with clients to establish parent/child accounts and eliminate duplicate or redundant entries.
  • Support with Pinnacle disputes.
  • Assess and evaluate the credit history of current and prospective clients.
  • Make informed decisions based on thorough assessments.
  • Manage multiple projects and ensure timely submission of applications.
  • Understand business, economic, and industry risks.
  • Keep records of all customer applications.
  • Assist collectors with reconciling payment discrepancies.
  • Support collectors with challenging accounts.
  • Contribute to audits.
  • Assist with demand letters.
  • Help in creating and updating related process documentation.

Qualifications

  • Minimum 5 years of experience in a dealership environment.
  • Must possess a CCP designation.
  • 2-3 years of experience in a similar capacity as a Credit Analyst.
  • Exceptional communication skills, both written and verbal.
  • Strong problem-solving abilities and effective negotiation skills.
  • Ability to communicate efficiently with clients and all organizational levels.
  • Capability to thrive in a fast-paced, customer service-focused setting.
  • Proficient in multitasking and following through on tasks.
  • Knowledgeable in Microsoft Office applications, particularly Excel.
  • Strong overall keyboarding and internet application skills.

Company Overview

First Truck Centre, operating as Velocity Truck Centres, is committed to delivering exceptional support by providing a range of services including sales, vehicle maintenance, parts, collision, and financing to the industry. We uphold our values by serving our customers and employees through our brand pillars - Speed, Value, Trust. Velocity Truck Centres is expanding in Alberta and British Columbia, currently with 18 branches. We also have over 100 branches globally across the USA, Mexico, and Australia. We prioritize career development and seek individuals who share our vision to join our team.

For more information about everything First Truck, please visit us at

We are an equal opportunity employer.


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