OSS Field Engineer

7 days ago


Calgary, Alberta, Canada Tata Consultancy Services Full time
About the Role

Tata Consultancy Services is seeking a skilled OSS Field Engineer to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support and maintenance for our clients' desktop and laptop hardware and software.

Key Responsibilities
  • Provide technical support and troubleshooting for desktop and laptop hardware and software issues
  • Install, configure, and maintain desktop and laptop hardware and software
  • Manage and maintain inventory of desktop and laptop hardware and software
  • Collaborate with other IT teams to ensure seamless delivery of services
  • Perform monthly operation reviews and trend analysis
Requirements
  • Strong knowledge of desktop and laptop hardware and software
  • Good knowledge of Windows 10, Windows 11, and MS Office
  • Knowledge of Mac OS is preferred
  • Understanding of daily operations and delivery processes
  • Application and software installation and troubleshooting skills
What We Offer

TCS offers a dynamic and challenging work environment, with opportunities for growth and development. We are committed to providing our employees with the best possible training and support to help them succeed in their roles.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and skilled individual who is passionate about technology and customer service, we encourage you to apply for this exciting opportunity.


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