Technical Product Manager

1 week ago

Toronto, Ontario, Canada Calabrio Full time
About the Role

We are seeking an experienced Technical Product Manager to lead the development of our advanced bot analytics product. The ideal candidate will have a robust technical background, coupled with a deep understanding of data analytics and product management.

Key Responsibilities
  • Product Vision and Strategy: Define and communicate the product vision and strategy for Calabrio's bot analytics products, aligning with business goals and customer needs.
  • Product Lifecycle Management: Lead the product lifecycle from ideation to launch, including gathering and prioritizing product and customer requirements.
  • Collaboration and Design: Collaborate closely with engineering, data science, and UX teams to design and deliver innovative analytics solutions.
  • Market Research and Analysis: Conduct market research and competitive analysis to identify trends, opportunities, and threats in the analytics space.
  • Product Development and Refinement: Drive the development and refinement of key product features, ensuring they meet high standards of quality and usability.
  • Stakeholder Management: Manage stakeholder expectations, providing regular updates on product progress, timelines, and risks.
  • Customer Success: Work with sales, marketing, and customer success teams to ensure successful product launches and ongoing customer adoption.
  • Performance Analysis: Analyze product performance using key metrics, iterating on the product based on data-driven insights.
Requirements
  • Education: Bachelor's degree in computer science, engineering, data science, or a related field; MBA or advanced degree is a plus.
  • Experience: 5+ years of experience in product management, with a focus on data analytics, software, or technology products.
  • Technical Skills: 2+ years of experience with Python, Excel, SQL.
  • Leadership and Collaboration: Strong technical background, with the ability to understand and communicate complex technical concepts to both technical and non-technical stakeholders.
  • Agile Methodologies: Proficiency in agile development methodologies and experience managing product lifecycles in fast-paced environments.
  • Data Analysis: Demonstrated ability to analyze data, derive insights, and make data-driven decisions to inform product strategy and development.
  • Communication and Leadership: Excellent communication, collaboration, and leadership skills, with experience working cross-functionally across teams such as engineering, UX, sales, and marketing.

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