Executive Vice President, Human Resources and Culture

3 weeks ago

Kitchener, Ontario, Canada Crawford & Company Full time
About the Role

Crawford & Company is seeking an experienced Executive Vice President, Human Resources and Culture to join our team. As a key member of our leadership team, you will be responsible for developing and implementing strategic initiatives to drive business results and enhance the employee experience.

Key Responsibilities
  • Employee Engagement and Communications
    • Develop and execute a comprehensive employee engagement and communications strategy to promote a positive and inclusive work environment.
    • Manage employee recognition and rewards programs to optimize impact.
    • Lead the annual employee engagement survey review and action planning process.
  • Recruiting and Training
    • Partner with the human resources team to create a compelling corporate and employee value proposition to attract top talent.
    • Coach and develop human resources leaders and team members to drive internal and external recruiting excellence.
    • Ensure strong alignment between training programs, retention, and support of business objectives.
  • Talent Management and Performance Process
    • Diagnose trends and root causes impacting organizational performance and develop quality solutions.
    • Ensure programs are in place to evolve a culture shift to higher performance, ownership, and accountability.
    • Introduce and promote strategies that lead to internal promotions and organizational mobility.
    • Implement a comprehensive employee performance and goal-setting process to set employees up for successful growth.
  • Total Rewards Program
    • Collaborate with the leadership and human resources team to deliver a competitive total rewards program.
    • Work closely with the human resources team to benchmark total rewards with peer groups and recommend changes as required.
  • Policy Development and Compliance
    • Demonstrate advanced knowledge of internal business operations and industry best practices to ensure integration into the development of HR strategies.
    • Ensure corporate policies are aligned with industry best practices and in compliance with legislation.
    • Recommend policy updates and enhancements as required and collaborate with the human resources team to review and update policies on a regular basis.
  • Leadership and Development
    • Lead, coach, mentor, and inspire the human resources team to collaboratively lead employee engagement.
    • Develop and monitor key-performance-indicators and budget targets for the human resources department.
    • Participate in special projects and initiatives in Canada and globally, as required.
Requirements
  • Leadership and Business Acumen
    • Demonstrate leadership and business savvy, bringing currency and a strong track record of leading change management initiatives, communication, and collaborative skills.
    • Model a sense of urgency and confidently pivot to reprioritize based on new information or in response to business needs.
  • Strategic Direction and Planning
    • Demonstrate success creating strategic direction, plans, and driving sustainable improvements in support of business results.
    • Articulate implications of HR policies, laws, regulations related to business-units or organizational-wide decisions, policies, and processes.
  • Experience and Education
    • Minimum of 5 years of executive leadership experience in a role of comparable size and scope.
    • 3 years of hands-on experience leading large-scale change management and employee engagement programs.
    • Bachelor or Master's Degree in Personnel, Human Resources, Business Administration, Insurance, or a related field.
    • Certified Human Resources Leader (CHRL) or Certified Human Resources Executive (CHRE)

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