Executive Vice President of Talent Management

1 month ago

Kitchener, Ontario, Canada Crawford & Company Full time

Why Choose Crawford?

At Crawford & Company, we believe in the power of people supporting people. Our mission is to help restore lives, businesses, and communities, and we are in search of dedicated individuals who share our passion for making a difference. With over 80 years of unparalleled global expertise and cutting-edge technology, we are leaders in our field. By joining our team, you will become part of a worldwide network of professionals committed to assisting others during challenging times.

What We Provide

- Comprehensive employee-focused benefits including Group RRSP, health, dental, and life insurance, employee stock purchase plans, tuition reimbursement, and more.
- Continuous training and professional development opportunities.
- Flexible working arrangements including remote, in-office, or hybrid options.
- A relaxed dress code policy that promotes comfort.
- Opportunities for career advancement locally, nationally, and internationally across our extensive network of over 700 locations in 70 countries.

Position Overview

We are seeking a dynamic Vice President of People & Culture to lead our team at our Kitchener Head Office.

In this role, you will provide strong executive leadership and strategic direction to enhance Crawford's employee-centric people strategy. You will guide the human resources team with a focus on fostering a culture that aligns with our corporate values and supports our strategic goals. Collaboration with the human resources team is essential to ensure a unified approach to employee engagement, recruitment, professional development, talent management, performance processes, career planning, total rewards programs, policy development, and compliance.

You will oversee the People & Culture department to ensure alignment with human resources strategies that support business outcomes, emphasizing strategic leadership and vision that promotes diversity, equity, inclusion, and belonging (DEIB) while enhancing the employee experience across Crawford.

As a key member of the Crawford Canada Executive Leadership Team, you will engage with various organizational centers of excellence globally as business needs evolve.

Key Responsibilities

ESSENTIAL ACCOUNTABILITIES

Employee Engagement and Communication:

  • Design and implement a comprehensive employee engagement and communication strategy.
  • Oversee employee recognition and awards programs to maximize their impact.
  • Facilitate the annual review of employee engagement surveys and action planning.
Recruitment and Training:
  • Collaborate with the human resources team to develop a compelling corporate and employee value proposition to attract top talent.
  • Guide human resources leaders and team members in achieving excellence in internal and external recruitment.
  • Ensure alignment between training initiatives and business objectives to support retention.
Talent Management and Performance:
  • Analyze trends affecting organizational performance and implement effective solutions.
  • Establish programs that promote a culture of high performance, accountability, and readiness for succession.
  • Encourage strategies that facilitate internal promotions and organizational mobility.
  • Implement a comprehensive employee performance and goal-setting framework to foster growth.
Total Rewards Program:
  • Work with leadership and human resources to develop a competitive total rewards program.
  • Benchmark total rewards against peer organizations and recommend necessary adjustments.
Policy Development and Compliance:
  • Utilize advanced knowledge of internal operations and industry best practices to inform HR strategy development.
  • Ensure corporate policies are aligned with best practices and comply with relevant legislation.
  • Propose updates and enhancements to policies and collaborate with the human resources team for regular reviews.
Department Administration:
  • Lead, mentor, and inspire the human resources team to effectively drive employee engagement.
  • Establish and monitor key performance indicators and budget targets for the human resources department.
  • Participate in special projects and initiatives as required.
Leadership Expectations

Strategic Leadership:
Create and communicate a vision that integrates organizational values with individual and team goals, fostering a sustainable high-performance culture.

Judgment and Decision-Making:
Make informed decisions based on logical analysis and factual information, considering both short- and long-term impacts.

Qualifications

Knowledge and Skills:
  • Proven leadership and business acumen with a strong track record in change management and HR best practices.
  • Ability to pivot and reprioritize based on evolving business needs while maintaining a growth mindset.
  • Experience in creating strategic plans that drive sustainable improvements in business results.
  • Understanding of HR policies, laws, and regulations impacting organizational decisions.
Experience:
  • Minimum of 5 years in an executive leadership role of similar scope.
  • At least 3 years of hands-on experience in leading large-scale change management and employee engagement initiatives.
Education:
  • Bachelor's or Master's Degree in Human Resources, Business Administration, or a related field.
  • Certification as a Human Resources Leader (CHRL) or Human Resources Executive (CHRE) is preferred.
Additional Information

We appreciate the interest of all applicants; however, only those selected for an interview will be contacted.

Crawford is an equal opportunity employer committed to diversity and inclusion. We welcome applications from individuals of diverse backgrounds who can contribute to our mission.

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