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Lead Client Success Strategist

3 months ago


Toronto, Ontario, Canada ChannelEngine Full time

About the Role: We are seeking a seasoned Client Success Strategist to become a vital part of our Client Success division. This division is dedicated to fostering and nurturing robust partnerships with our clients, ensuring their achievements in the rapidly evolving e-commerce sector.


Your Responsibilities:

  • Engage with clients to understand their needs and objectives.
  • Develop strategies to enhance client satisfaction and retention.
  • Collaborate with cross-functional teams to deliver exceptional service.
  • Monitor client health metrics and proactively address any concerns.

Join Us: You will be part of a dynamic team committed to driving client success and delivering value in the e-commerce landscape.