Optician - Laval, QC

4 weeks ago

Laval, Quebec, Canada EssilorLuxottica Full time

Job Summary

The Licensed Optician is a key member of the EssilorLuxottica team, responsible for delivering exceptional customer service and sales experiences in our luxury retail stores. As a Licensed Optician, you will be the expert in optical sales and service, guiding customers in selecting the perfect frames and lenses to meet their needs.

Key Responsibilities

  • Provide exceptional customer service, ensuring a personalized and memorable experience for every customer.
  • Expertly guide customers in selecting frames and lenses that meet their lifestyle, wardrobe, and prescription needs.
  • Maintain a thorough knowledge of optical products, including frames, lenses, and coatings.
  • Ensure accurate measurements, adjustments, and fittings of eyewear.
  • Meet and exceed sales and service standards, driving sales growth and customer satisfaction.
  • Collaborate with the Store Manager to maintain a clean and organized store environment, adhering to EssilorLuxottica's high standards.
  • Stay up-to-date on product knowledge, fashion trends, and industry developments to drive sales and customer engagement.
  • Participate in visual merchandising and store displays to create an engaging and inviting shopping experience.
  • Support the Store Manager in achieving sales and customer service goals, contributing to the store's success.

Requirements

  • High School Diploma or equivalent.
  • State licensure or certification as an optician.
  • 2+ years of sales experience in the luxury service industry.
  • Knowledge of current optical theory and practices.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, meeting sales and customer service targets.
  • Flexibility to work non-traditional hours, including evenings and weekends.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • The opportunity to work with a leading global company in the eyewear industry.

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