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Front Desk Professional

2 months ago

Grande Prairie, Canada Grande Prairie Family Dental Clinic Full time
About Grande Prairie Family Dental Clinic

We are a reputable dental clinic seeking a highly skilled and organized individual to join our front office team as a Dental Receptionist. Our clinic values exceptional customer service and strives to provide a welcoming environment for all patients.

Key Responsibilities
  • Patient Greeting and Communication: Greet patients in a friendly and professional manner, ensuring a positive first impression.
  • Scheduling and Booking: Efficiently manage patient schedules, book appointments, and maintain accurate records.
  • Administrative Tasks: Perform various administrative duties, including data entry, report generation, and maintaining a clean and organized front desk area.
  • Insurance and Billing: Directly bill insurance companies, handle claims, and ensure accurate payment processing.
  • Financial Transactions: Collect payments, manage cash handling, and maintain a balanced day.
  • Supportive Role: Assist with sterilization tasks as needed and contribute to a smooth-running front office environment.
Requirements and Qualifications
  • Experience and Skills: Proven experience in reception or administrative work, preferably in a dental setting. Proficiency in computer software, particularly GOLD, is essential.
  • Communication and Interpersonal Skills: Excellent written and verbal communication skills, with the ability to interact effectively with patients, staff, and insurance companies.
  • Availability and Adaptability: Availability to work during business hours, with flexibility to adapt to changing priorities and demands.
  • Language Proficiency: English proficiency in speaking and writing is required.
  • Customer Service: Strong customer care skills, with the ability to provide exceptional service in person and over the phone.
  • Organizational Skills: Strong organizational skills, with the ability to prioritize tasks, manage multiple responsibilities, and maintain a high level of productivity.