Customer Order Resolution Specialist
5 days ago
CB Canada is seeking a highly skilled Customer Order Resolution Specialist to join our team. As a key member of our operations team, you will be responsible for resolving customer orders and ensuring timely and accurate fulfillment.
Key Responsibilities- Order Resolution: Investigate and resolve customer order issues in a timely and professional manner.
- Communication: Effectively communicate with customers, internal teams, and stakeholders to resolve order issues and provide excellent customer service.
- Problem-Solving: Analyze and resolve complex order issues, identifying root causes and implementing solutions to prevent future occurrences.
- Process Improvement: Collaborate with cross-functional teams to identify process improvements and implement changes to enhance order fulfillment and customer satisfaction.
- Quality Assurance: Ensure adherence to quality standards and procedures, maintaining high levels of customer satisfaction and order accuracy.
- Education: High School Diploma or equivalent.
- Experience: 2-3 years of customer service and/or supply chain experience.
- Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and proficiency in Microsoft Office Suite.
- Language: English and French required, as the role supports and interacts with team members from all Canadian provinces.
CB Canada is committed to providing a safe and positive work environment for all team members. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development.
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Customer Order Resolution Specialist
4 weeks ago
Vaughan, Ontario, Canada CB Canada Full timePosition: Customer Order Resolution SpecialistThe Customer Order Resolution Specialist plays a crucial role in addressing various challenges related to order management. This includes handling credit card declines and overseeing the management and updates of customer orders. The specialist serves as a vital resource for multiple cross-functional teams...
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Customer Order Resolution Specialist
4 weeks ago
Vaughan, Ontario, Canada CB Canada Full timePosition: Customer Order Resolution SpecialistThe Customer Order Resolution Specialist plays a crucial role in addressing various challenges related to order management. This includes handling credit card declines and overseeing the modification of customer orders. The specialist serves as a vital resource for multiple cross-functional teams impacted by...
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Order Resolution Specialist
3 weeks ago
Vaughan, Ontario, Canada CB Canada Full timeCB Canada is seeking an Order Resolution Specialist to join our dynamic team!In this role, you will play a vital part in ensuring customer satisfaction by resolving order-related issues efficiently and effectively. Your expertise will be instrumental in identifying root causes, implementing solutions, and fostering positive relationships with both internal...
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Order Resolution Specialist
16 hours ago
Vaughan, Ontario, Canada CB Canada Full timeJob SummaryWe are seeking a highly skilled Order Resolution Specialist to join our team at CB Canada. As an Order Resolution Specialist, you will be responsible for resolving open orders and credit card declines, providing excellent customer service, and working closely with cross-functional teams to improve the customer experience.Key...
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Order Resolution Specialist
13 hours ago
Vaughan, Ontario, Canada CB Canada Full timeJob SummaryWe are seeking a highly skilled Order Resolution Specialist to join our team at CB Canada. As an Order Resolution Specialist, you will be responsible for resolving open orders and credit card declines, providing excellent customer service, and working closely with cross-functional teams to improve the customer experience.Key...
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Order Resolution Specialist
7 days ago
Vaughan, Ontario, Canada CB Canada Full timeJob Summary:The Customer Service Associate will be responsible for handling all assigned tasks, including but not limited to, credit card denials and maintaining/updating customer orders in progress or credit card denials. They will provide valuable information to enable multiple inter-functional teams affected by ongoing order issues, rejected lines, and...
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Order Resolution Specialist
1 week ago
Vaughan, Ontario, Canada CB Canada Full timeJob Summary:The Customer Service Associate will be responsible for handling all assigned tasks, including but not limited to, credit card denials and maintaining/updating customer orders in progress or credit card denials. They will provide valuable information to enable multiple inter-functional teams affected by ongoing order issues, rejected lines, and...
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Claims Resolution Specialist
4 days ago
Vaughan, Ontario, Canada CAA Club Group Full timePosition OverviewWe are seeking a skilled Claims Resolution Specialist to join our team at CAA Club Group. As a Claims Resolution Specialist, you will play a critical role in progressing claims files to expedient resolutions while adhering to file management techniques that meet or exceed key performance indicators.Key ResponsibilitiesConduct thorough...
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Claims Resolution Specialist
3 days ago
Vaughan, Ontario, Canada CAA Club Group Full timePosition OverviewWe are seeking a skilled Claims Resolution Specialist to join our team at CAA Club Group. As a Claims Resolution Specialist, you will play a critical role in progressing claims files to expedient resolutions while adhering to file management techniques that meet or exceed key performance indicators.Key ResponsibilitiesConduct thorough...
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Claims Resolution Specialist
3 weeks ago
Vaughan, Ontario, Canada CAA Club Group Full timeAbout CAA Club Group CAA Club Group is a leading provider of roadside assistance, travel services, and insurance products to millions of members across Canada. We are committed to delivering exceptional customer service and providing our members with peace of mind on the road. Claims Resolution Specialist We are seeking a dedicated Claims Resolution...
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Order Management Specialist
4 weeks ago
Vaughan, Ontario, Canada CB Canada Full timePosition: Customer Order Resolution ExpertThe Customer Order Resolution Expert plays a crucial role in addressing various aspects of order management, particularly focusing on issues such as credit card declines and the oversight of customer orders. This position is essential in providing insights that assist multiple cross-functional teams in mitigating...
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Vaughan, Ontario, Canada AppleOne Full timeAbout the Role AppleOne is seeking a Customer Service and Order Fulfillment Specialist to join our client's team in Vaughan. This role offers a rewarding opportunity to contribute to a dynamic organization within the manufacturing sector. Responsibilities: Process and assist with customer orders, ensuring accuracy and timely fulfillment. Provide...
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Order Fulfillment Specialist
3 weeks ago
Vaughan, Ontario, Canada AppleOne Full timeAbout AppleOne AppleOne is a leading staffing agency dedicated to connecting talented individuals with rewarding opportunities across various industries. We pride ourselves on fostering strong relationships with both candidates and clients, ensuring a seamless and positive experience for all. Order Fulfillment Specialist We are currently seeking a highly...
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Customer Care Claims Specialist
3 days ago
Vaughan, Ontario, Canada CAA Club Group Full timeJob SummaryThe Claims Resolution Specialist - Customer Care Expert will be responsible for investigating and responding to escalated customer concerns and complaints in a timely and effective manner.Key ResponsibilitiesInvestigate and resolve customer complaints and concerns related to claims handling and settlement.Liaise with the Ombudsman's office to...
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Customer Care Claims Specialist
3 days ago
Vaughan, Ontario, Canada CAA Club Group Full timeJob SummaryThe Claims Resolution Specialist - Customer Care Expert will be responsible for investigating and responding to escalated customer concerns and complaints in a timely and effective manner.Key ResponsibilitiesInvestigate and resolve customer complaints and concerns related to claims handling and settlement.Liaise with the Ombudsman's office to...
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Customer Service Representative
12 hours ago
Vaughan, Ontario, Canada CAD Customer Service Full timeJob SummaryThe Customer Care Representative, Bilingual, serves as the primary point of contact for customers, providing exceptional service and support in a fast-paced environment. This role is responsible for managing customer inquiries, resolving issues, and ensuring timely order fulfillment.Key ResponsibilitiesProvide first-class customer service,...
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Complex Claims Resolution Specialist
1 week ago
Vaughan, Ontario, Canada CAA Club Group Full timeJob SummaryWe are seeking a highly skilled Senior Technical Specialist to join our team at CAA Club Group. As a Senior Technical Specialist, you will be responsible for handling complex claims and providing expert technical support to our claims team.Key ResponsibilitiesInvestigate and evaluate complex claims, including automobile and property tort...
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Complex Claims Resolution Specialist
7 days ago
Vaughan, Ontario, Canada CAA Club Group Full timeJob SummaryWe are seeking a highly skilled Senior Technical Specialist to join our team at CAA Club Group. As a Senior Technical Specialist, you will be responsible for handling complex claims and providing expert technical support to our claims team.Key ResponsibilitiesInvestigate and evaluate complex claims, including automobile and property tort...
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Bilingual Customer Support Specialist
4 weeks ago
Vaughan, Ontario, Canada TaylorMade Full timePosition Overview:The Bilingual Customer Support Specialist plays a crucial role in providing top-tier customer assistance and support within the industry. This position is dedicated to delivering exceptional in-house service by leveraging a combination of technical, administrative, organizational, interpersonal, and communication skills. The specialist...
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Order Fulfillment Specialist L2
4 weeks ago
Vaughan, Ontario, Canada LGC Group Full timeOrder Fulfillment Specialist Job DescriptionAs an Order Fulfillment Specialist, you will be instrumental in enhancing customer satisfaction by effectively understanding their requirements and streamlining order management processes. Become a part of our team to create a positive impact.Key Responsibilities:Work closely with the Customer Service team on...