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Order Fulfillment Specialist
2 months ago
About AppleOne
AppleOne is a leading staffing agency dedicated to connecting talented individuals with rewarding opportunities across various industries. We pride ourselves on fostering strong relationships with both candidates and clients, ensuring a seamless and positive experience for all.
Order Fulfillment SpecialistWe are currently seeking a highly motivated and organized Order Fulfillment Specialist to join our dynamic team. In this role, you will play a crucial part in ensuring the smooth processing and delivery of customer orders, providing exceptional service throughout the process.
Responsibilities- Process and manage customer orders with accuracy and efficiency.
- Provide outstanding customer support by addressing inquiries, resolving concerns, and maintaining positive relationships.
- Coordinate production needs with the manufacturing team to ensure timely fulfillment of orders.
- Collaborate effectively with internal departments to gather information and provide updates on order status.
- Maintain accurate records and documentation related to orders and customer interactions.
- Minimum 3+ years of experience in a customer service or order entry role within a manufacturing environment.
- Proven ability to handle high volumes of orders while maintaining accuracy and attention to detail.
- Strong understanding of consumer and manufacturing guidelines.
- Proficiency in Microsoft Excel (creating tables, adding filters) and Outlook.
- Excellent verbal and written communication skills.
