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Guest Services Supervisor

3 months ago

Dawson Creek, Canada BC LTD DBA Holiday Inn Express & Suites Full time

Education: Completion of secondary school diploma is required.

Experience: A minimum of 1 to 2 years of relevant experience is necessary.

Work Environment

Establishments such as hotels, motels, and resorts.

Key Responsibilities
  1. Develop and implement work schedules and operational procedures.
  2. Perform the same tasks as the team members being supervised.
  3. Compile and present reports as needed.
  4. Troubleshoot work-related issues, offer technical guidance, and suggest improvements for efficiency and quality.
  5. Assist guests with specific requirements and needs.
  6. Coordinate, allocate, and assess team assignments.
  7. Order necessary materials and supplies.
Work Conditions and Physical Demands
  1. Fast-paced work environment.
  2. Ability to meet tight deadlines.
Personal Attributes
  1. Strong client service orientation.
  2. Ability to work collaboratively within a team.

Employment Type: Permanent position.

Language of Work: English.

Work Hours: 35 hours per week.