Automotive Parts Coordinator

2 months ago


Burnaby, British Columbia, Canada Craftsman Collision Full time
Job Summary

We are seeking a highly organized and detail-oriented Parts Coordinator to join our team at Craftsman Collision. As a key member of our operations team, you will be responsible for ensuring the efficient flow of parts and inventory throughout our facilities.

Key Responsibilities
  • Provide exceptional customer service to internal and external stakeholders, with a focus on continuous improvement.
  • Support management in maintaining a well-organized and compliant parts room, adhering to our company's standards and regulatory requirements.
  • Receive and accurately process parts, ensuring accuracy and efficiency in support of our repair plans.
  • Maintain professional relationships with all stakeholders, including colleagues, customers, and suppliers.
  • Utilize our company's management system to enter parts and sublet invoices, and confirm margins.
  • Organize and maintain parts carts, staging areas, and the parts room, ensuring a safe and efficient work environment.
  • Deliver parts to stakeholders as required, ensuring timely and accurate fulfillment.
  • Ensure returns are completed prior to file closure, maintaining a high level of customer satisfaction.
  • Collaborate with the Shop Manager to ensure compliance with all provincial and national regulatory standards, as well as internal policies and procedures.
  • Contribute to the goal of closing all files within 24 hours of vehicle delivery, maintaining a high level of productivity and efficiency.
  • Support company standards in SPARKLE, safety, and security, representing the Craftsman Collision brand in a positive manner.
Requirements
  • 1 year of related experience in a fast-paced, team-oriented environment is an asset.
  • Post-secondary degree or diploma in a related field is an asset.
  • Strong verbal, written, and listening skills.
  • A well-defined sense of diplomacy, including negotiation and conflict resolution skills.
  • Demonstrated time management, problem-solving, critical thinking, and sound judgment skills.
  • Strong interpersonal skills with a customer service-oriented attitude.
  • Proficient in Outlook with the ability and willingness to learn new applications.
  • Demonstrated desire and aptitude for learning and development.
  • Interest in vehicles and the automotive industry.
  • Must have a valid class 5 driver's license with a clean driver's abstract over the last 3 years.
  • Must be legally entitled to work in Canada with no restrictions.
Benefits

As a valued member of our team, you will enjoy a range of benefits, including extended health, professional development, certified training, and more.



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