Transportation Coordinator

3 weeks ago


Windsor, Ontario, Canada First Student Full time
Job Description:

First Student: A Leader in Transportation

At First Student, we take pride in safely transporting millions of students and passengers each day. Our team of dedicated professionals is committed to delivering exceptional service and ensuring the well-being of our customers.

Dispatcher Role:

The Dispatcher plays a critical role in our operations, overseeing all routes and scheduling of buses. This position requires strong communication and problem-solving skills, as well as the ability to work under time constraints and deadlines.

Key Responsibilities:

  • Oversee all routes and scheduling of buses
  • Counsel and coach drivers and monitors
  • Handle heavy phone and radio traffic
  • Take all scheduling and driver complaints, report to Operations Supervisor/Contract Manager
  • Serve as primary communication liaison with major contracted customer
  • May handle charter reservations, billing, or driver payroll
  • Provide solutions to drop-off and pick-up problems
  • Handle back-up driver duties or perform miscellaneous clerical duties as needed
  • Complete assignment of special projects
  • Assist with supervision of day-to-day operations


Requirements:

  • 3-5 years experience
  • High school diploma or equivalent
  • Basic knowledge of radio dispatch equipment
  • Excellent communication and customer service skills
  • Ability to deliver under time constraints and deadlines
  • Previous terminal operations, dispatch, or driver experience
  • Computer literate


First Student is committed to providing a safe and supportive work environment. We strive to attract and retain a diverse workforce and are an equal opportunity employer.



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