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Retail Operations Supervisor
3 months ago
The Retail Operations Supervisor at Smoke & Vape 82 Ltd. plays a crucial role in overseeing daily store activities and ensuring exceptional customer service.
Qualifications- Education: Completion of secondary (high) school graduation certificate is required.
- Experience: A minimum of 7 months to less than 1 year in a supervisory role is preferred.
- Delegate tasks to sales personnel effectively.
- Develop and manage work schedules for staff.
- Engage in merchandise sales and customer interactions.
- Compile and analyze reports on sales performance, inventory management, and staff matters.
- Address and resolve customer inquiries, complaints, and supply chain issues.
- Maintain and organize stock inventory efficiently.
- Oversee and coordinate the activities of team members.
- Conduct performance evaluations for staff members.
- Organize and prioritize administrative tasks.
- Ensure compliance with relevant laws and regulations in all procedures.
- Uphold health and safety standards within the workplace.
- Participate in the recruitment, hiring, and training processes for new employees.
Supervision of a team consisting of 3-4 individuals.
Work Environment- Fast-paced retail setting.
- Requires strong attention to detail.
- Physical activities include walking, sitting, and standing for extended periods.
- Flexibility and adaptability in a dynamic environment.
- Strong organizational skills.
- Dependability and reliability.
- Ability to work collaboratively as part of a team.
- Work Term: Permanent position.
- Work Language: English.
- Hours: 40 hours per week.
