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Retail Operations Supervisor
3 months ago
The Retail Operations Supervisor plays a crucial role in overseeing the daily activities of our retail establishment. This position is essential for ensuring a seamless shopping experience for our customers while managing staff effectively.
Key Responsibilities- Staff Management: Assign tasks to sales personnel and oversee their performance.
- Recruitment and Training: Conduct hiring processes and facilitate training sessions for new employees.
- Financial Transactions: Authorize payments and manage financial operations.
- Inventory Management: Order stock and maintain organized inventory records.
- Scheduling: Create and manage work schedules for staff.
- Reporting: Prepare detailed reports on sales performance, inventory levels, and employee matters.
- Issue Resolution: Address customer inquiries, complaints, and supply chain challenges.
- Supervision: Oversee and coordinate the activities of retail staff to ensure operational efficiency.
This role operates in a fast-paced retail environment, requiring adaptability and strong organizational skills.
Qualifications- Education: Completion of secondary (high) school education is required.
- Experience: A minimum of 1 year and up to 2 years of relevant experience in a supervisory role is preferred.
- Employment Type: Permanent position.
- Language: Proficiency in English is required.
- Work Hours: This position requires a commitment of 32 hours per week.
