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Strategic Operations Manager
2 months ago
We are seeking a highly skilled and experienced Strategic Operations Manager to lead our Shared Services team at Ardene. As a key member of our Payroll team, you will be responsible for developing and implementing a strategic vision to support our overall corporate objectives.
Key Responsibilities:- Develop and implement a comprehensive strategic plan to drive Shared Services excellence and support business growth.
- Oversee the day-to-day operations of HR Shared Services and Payroll, ensuring seamless execution and high-quality results.
- Coach, train, and develop Shared Services team members to enhance their skills and performance.
- Promote a collaborative and motivating work environment that fosters open communication and teamwork.
- Develop and analyze reports to measure and improve Shared Services performance, identifying areas for process improvements and implementing changes as needed.
- Identify and implement process improvements to optimize Shared Services efficiency and productivity, ensuring alignment with business objectives.
- Manage and supervise HRIS configuration and integration projects, as well as other projects as required, to drive business value and growth.
- Develop communications and training materials in collaboration with the Internal Communications Department to promote Shared Services and HRIS initiatives.
- Five (5) years' experience in payroll, with a strong background in strategic operations and team leadership.
- College diploma or advanced studies in a related field, such as business administration or human resources.
- Experience in retail is an asset, with knowledge of payroll systems, such as Ceridian Dayforce.
- Excellent organizational and time management skills, with the ability to work in a fast-paced environment.
- Strong analytical and problem-solving skills, with the ability to communicate effectively in English and French.
- Knowledge of Microsoft Word and Excel is required, with the ability to communicate in Spanish an asset.
