Administrative Processes Specialist

4 weeks ago

Montreal, Quebec, Canada Cree Board of Health and Social Services of James Bay (CBHSSJB) Full time
Job Title: Administrative Processes Specialist

Summary:

We are seeking an experienced Administrative Processes Specialist to join our team at the Cree Board of Health and Social Services of James Bay (CBHSSJB). The successful candidate will be responsible for analyzing needs, designing, and implementing professional techniques in the field of administrative methods and systems to improve service delivery.

Key Responsibilities:

  • Support the development, implementation, and quality control of the dental electronic record and software.
  • Act as a super-user for the DER (Dental Electronic Record) and provide training and support to teams.
  • Establish links with the IT support department, archives, and other collaborators to ensure seamless system integration.
  • Analyze the clinical impacts of system implementation on work organization and identify solutions.
  • Check the piloting and integration of clinical functionalities.
  • Organize and coordinate activities planned in the implementation and training schedule.
  • Participate in the identification of training priorities.
  • Develop tools to facilitate user work and ensure understanding.
  • Train new users through hands-on sessions or remote web-based tools.
  • Ensure quality assurance control of administrative processes by users.
  • Respond to user needs on an ad hoc basis.

Requirements:

  • Bachelor of Science degree in Administration, Human Science, Social Sciences, or other relevant academic discipline.
  • Certification or experience in clinical computer systems is an asset.
  • Five years of relevant experience in a computerized dental clinical environment.
  • Understanding of clinical and administrative processes related to dental clinic management.
  • One year of relevant experience in training or equivalent knowledge.

Language:

  • Fluent in English and French.
  • Fluency in Cree is an asset.

Other:

  • Willing to travel when needed.
  • A test on Word and Excel is a possibility.

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