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Senior Security Operations Engineer
3 months ago
Elevate Your Career in Cybersecurity
At Arctic Wolf, a recognized leader in security operations within the rapidly evolving cybersecurity sector, we are dedicated to delivering exceptional service to our clients while fostering a rewarding environment for our employees.
Position Overview:
The Concierge Security Engineer plays a pivotal role in nurturing the technical relationship with our designated clients, utilizing their expertise to cultivate and sustain a robust partnership focused on security service delivery.
Key Responsibilities:
- Establish and maintain strong partnerships with clients
- Conduct analysis of log and system data
- Engage with and manage both internal and external stakeholders
- Effectively communicate and educate non-technical personnel
- Assist clients in troubleshooting issues and addressing specific requests
- Serve as the primary technical liaison for clients
- Act as an advocate for clients within the Arctic Wolf team
- Provide mentorship to junior analysts in both technical and interpersonal skills
This role encompasses elements of an IT Security Analyst, Security Architect, Incident Response Consultant, Security Sales Engineer, and Technical Support. The Concierge Security Engineer is responsible for implementing, overseeing, and supporting the network security framework for various enterprises, leveraging Arctic Wolf's cloud infrastructure and extensive expertise across multiple domains. Collaboration with an assigned Concierge Security Analyst and Customer Success Managers is essential, as CSEs build strong relationships with clients and take ownership of their security posture.
Qualifications:
- Minimum of 3 years in Information Security, Network Security, or Cybersecurity
- Additional 3 years as a Network Administrator, System Administrator, Cloud Administrator, or similar role is highly desirable
- Comprehensive understanding of Enterprise IT Security, including Firewalls, Intrusion Detection Systems, Antivirus, Content Filtering, and Proxies
- Familiarity with Enterprise IT Operations, including Networking, Active Directory, LDAP, Windows Server, and Cloud Infrastructures
- Ability to analyze log and system data from various IT systems
- Proficiency in one or more scripting languages such as Python, Bash, or PowerShell
- Strong written and verbal communication skills
- Exceptional relationship-building abilities in a professional setting
- A proactive and positive attitude
- A commitment to continuous learning and self-improvement
- While there are no specific degree or certification requirements, degrees in engineering or technology are advantageous. Security or IT certifications such as CISSP are also beneficial.
Additional Skills and Experience:
- Security forensics
- Malware analysis
- E-discovery
- Threat containment
- Firewall and IDS provisioning
- Proxy and content filtering provisioning
- Authentication and identity management
- Risk and vulnerability assessment
- Network and security auditing
- Network troubleshooting
- Penetration testing
- Attack simulation
- Proficient in creating PowerPoint presentations
About Arctic Wolf:
At Arctic Wolf, we are committed to fostering a collaborative and productive work environment that embraces diverse backgrounds, cultures, and ideas, strengthening our teams as we expand globally. We have been recognized as one of the 50 Most Innovative Companies in the world for 2022 and have received multiple awards for being a top workplace.
Our Values:
We believe that our success is rooted in delighting our customers, and we work collectively to achieve this every day. We value diversity and inclusion, recognizing the unique qualities and perspectives that each employee brings to our organization. By safeguarding sensitive data and striving to eliminate cyber risk, we contribute to the greater good.
All employees receive competitive compensation and benefits packages, including:
- Equity for all employees
- Bonus or commission pay based on role
- Flexible time off, paid volunteer days, and paid parental leave
- 401k match
- Medical, Dental, and Vision insurance
- Health Savings and Flexible Spending Accounts
- Voluntary Legal Insurance
- Training and career development programs
Arctic Wolf is an Equal Opportunity Employer, considering applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis prohibited under federal, provincial, or local law. We are dedicated to creating a welcoming, accessible, respectful, and inclusive environment, ensuring equal access and participation for individuals with disabilities.
Security Requirements:
- Perform duties in accordance with Arctic Wolf's Information Security policies and standards to protect the confidentiality, integrity, and availability of business information.
- Background checks are mandatory for this position.
Join us during this exciting period of growth, where every employee's contributions are valued and recognized.
