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Food Service Operations Supervisor
3 months ago
We are seeking a dedicated and skilled Food Service Operations Supervisor to join our team at A-1 Pizza Port Hawkesbury. This role is essential in ensuring the smooth operation of our restaurant and enhancing customer satisfaction.
Work Details- Employment Type: Permanent
- Language of Work: English
- Work Hours: 30 to 55 hours per week
- Required Education: Secondary school graduation certificate
- Experience Required: 1 to 2 years or equivalent experience
- Budget Responsibility: $0 - $1,500,000
- Analyze financial performance to maximize restaurant profitability
- Develop and manage budgets for food, beverages, and supplies
- Evaluate daily operational efficiency
- Adjust menu pricing and food preparation techniques based on financial analysis
- Monitor revenue streams to manage labor costs effectively
- Supervise and assess staff performance
- Plan and coordinate daily restaurant operations
- Recruit, schedule, train, and lead team members
- Define service standards and implement operational protocols
- Manage financial transactions, balance sheets, and reports
- Conduct employee performance evaluations
- Oversee product and service costing
- Ensure compliance with liquor regulations
- Organize and maintain inventory
- Guarantee adherence to health and safety regulations
- Negotiate terms with suppliers and clients
- Engage in marketing initiatives
- Lead and mentor team members
- Address and resolve customer inquiries
- Deliver exceptional customer service
- Coordinate special events
- Oversee a team of 1 to 10 staff members
- Fast-paced and high-pressure setting
- Work under tight deadlines with repetitive tasks
- Physically demanding, including handling heavy loads
- Requires attention to detail
- Combination of sitting, standing, and walking
- Extended periods of standing with a significant workload
- Potential for overtime work
- Accurate, client-focused, and trustworthy
- Strong interpersonal and written communication skills
- Flexible, organized, reliable, and a collaborative team player
- Ability to manage multiple tasks simultaneously
- Complimentary parking and on-site amenities
- Paid time off for community service or personal days
