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Food Service Operations Manager

3 months ago


Port Coquitlam, British Columbia, Canada A&R Investment Group Ltd Full time
Position Overview

The Food Service Operations Manager is responsible for overseeing the daily activities of our dining establishment, ensuring a high standard of service and operational efficiency.

Key Responsibilities
  • Service Management: Define the types of services to be provided and establish effective operational protocols.
  • Health and Safety Compliance: Ensure adherence to health and safety regulations within the establishment.
  • Supplier Negotiations: Engage with suppliers to secure favorable terms for food and other necessary supplies.
  • Client Relations: Negotiate catering arrangements and facility usage with clients.
  • Marketing Participation: Contribute to the development and execution of marketing strategies.
  • Customer Feedback: Address and resolve customer complaints and concerns promptly.
  • Customer Service Excellence: Provide outstanding service to all patrons.
  • Operational Oversight: Plan, organize, direct, control, and assess daily operations.
Qualifications
  • Education: Secondary (high) school graduation certificate.
  • Experience: A minimum of 2 years to less than 3 years in a similar role.
  • Employment Type: Permanent.
  • Language of Work: English.
  • Work Hours: 40 hours per week.