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SRE Technical Product Owner
2 months ago
NCR VOYIX Corporation is a leading global provider of digital commerce solutions for the retail, restaurant, and banking industries. With a presence in 35 countries and a workforce of approximately 16,000 employees, we have been the global leader in consumer transaction technologies for nearly 140 years.
Our mission is to enable stores, restaurants, and financial institutions to exceed their goals by providing innovative, industry-leading technology solutions. We leverage our expertise, R&D capabilities, and unique platform to help navigate, simplify, and run our customers' technology systems.
Job Role: SRE Technical Product OwnerAs an SRE Product Owner, you will be responsible for defining and prioritizing the SRE Team's backlog, gathering requirements from stakeholders, and working with the SRE Team to deliver within agreed-upon timelines. This role is a career stepping stone to an SRE/Cloud Architect role career path.
You will collaborate closely with business verticals, Enterprise Architecture, and the Development/SRE teams to define the strategic implementation and automation roadmap. Your expertise will be essential in delivering high-quality projects that benefit our platform and services.
Key Responsibilities:- Establish an infrastructure automation vision and roadmap that aligns with the platform's strategic mission and objectives.
- Act as a Subject Matter Expert for assigned areas of the platform.
- Manage relationships and communication with stakeholders on infrastructure-related matters.
- Produce, analyze, refine, and document stakeholders' requirements and user stories.
- Ensure the SRE Team has an adequate amount of prior prepared and prioritized tasks to work on.
- Work with stakeholders to prioritize features and stories with external dependencies.
- Provide backlog management, iteration planning, and decomposition of user stories.
- Collaborate with the SRE Scrum Master and RTE to run successful release planning and sprint planning sessions.
- 3+ years of experience in working as an Agile Product Owner or in a similar position in a technology or software development company.
- Demonstrable expertise of Project Management fundamentals.
- Knowledge of Agile processes and principles, backlog management techniques, and metrics.
- Experience with SRE/ITIL/DevOps teams, culture, and processes.
- Thorough understanding and experience with IaaS and PaaS, CI/CD concepts.
- Strong security mentality.
- Understanding of key SRE or ITIL terms SLA/SLO/SLI, error budget, etc.
- Solid understanding of high availability principles, system observability, and incident management.
- Good knowledge and acumen of IT Technology fundamentals and solutions.
- Outstanding communication, presentation, and leadership skills.
- Excellent organizational and meeting coordination skills.
- Analytical and synthesizing skills.
- Ability to draft documents that are clear, concise, and well-structured.
- Ability to prioritize activities in the face of competing demands.
