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Restaurant Operations Manager
2 months ago
We are seeking a highly skilled and experienced Restaurant Supervisor to join our team at SUN WUI FAMILY RESTAURANT INC. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.
Key Responsibilities- Leadership and Supervision
- Supervise and coordinate the activities of our kitchen and front-of-house staff to ensure seamless service delivery.
- Train and develop staff in their job duties, sanitation, and safety procedures to maintain a high level of performance and customer satisfaction.
- Operations Management
- Establish and implement effective methods to meet work schedules, ensuring that our restaurant runs efficiently and effectively.
- Maintain accurate records of stock, repairs, sales, and wastage to inform business decisions and optimize profitability.
- Customer Service
- Address customer complaints and concerns in a professional and courteous manner, ensuring that our customers receive exceptional service and leave our restaurant satisfied.
- Work Environment
- Work in a fast-paced environment, with a combination of sitting, standing, and walking required to perform job duties.
- Education and Experience
- College or CEGEP education.
- 2 years to less than 3 years of experience in a supervisory role in the food service industry.
- Work Setting
- Willing to relocate to support the growth and development of our restaurant.
- Work Conditions and Physical Capabilities
- Ability to work in a fast-paced environment with a combination of sitting, standing, and walking required.
- Personal Suitability
- Client focus and efficient interpersonal skills to build strong relationships with customers and staff.
- Flexibility to adapt to changing circumstances and priorities.
- Team player with a strong commitment to teamwork and collaboration.
- Competitive Salary and Benefits
- Opportunities for Professional Growth and Development
- A Dynamic and Supportive Work Environment
