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Retail Store Manager

2 months ago

Nanoose Bay, British Columbia, Canada JDKL ENTERPRISES LTD. Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Manager to join our team at JDKL Enterprises Ltd. as a Retail Store Supervisor.

Key Responsibilities
  • Leadership and Management
    • Supervise and coordinate the activities of sales floor staff, ensuring excellent customer service and a positive shopping experience.
    • Assign sales workers to duties, authorize payments, and manage inventory levels to meet business objectives.
  • Operations and Logistics
    • Establish work schedules, manage store layouts, and maintain a clean and organized store environment.
    • Order merchandise, authorize returns, and resolve customer complaints in a timely and professional manner.
  • Performance and Development
    • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
    • Identify areas for improvement and implement changes to increase sales, customer satisfaction, and employee engagement.
  • Security and Safety
    • Maintain a safe and secure work environment, adhering to company policies and procedures.
    • Conduct regular security checks and ensure compliance with company security protocols.
  • Communication and Teamwork
    • Develop and maintain effective relationships with employees, customers, and suppliers.
    • Communicate clearly and concisely, both verbally and in writing, to ensure seamless operations and resolve issues promptly.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate.
    • Experience in retail management, preferably in a supervisory role.
  • Work Environment
    • Urban or retail business setting.
  • Physical Demands
    • Ability to work in a fast-paced environment, handling heavy loads, and standing for long periods.
  • Personal Qualities
    • Excellent communication, interpersonal, and leadership skills.
    • Ability to work under pressure, prioritize tasks, and meet deadlines.
What We Offer
  • Competitive Salary and Benefits
  • Opportunities for Professional Growth and Development
  • A Dynamic and Supportive Work Environment