Food Services Director
4 weeks ago
We are seeking a highly skilled Food Services Manager to join our team at Subway. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities:- Operations Management: Oversee the preparation and presentation of food and beverages, ensuring high-quality standards are met.
- Customer Service: Provide exceptional customer service, responding to customer complaints and concerns in a professional and timely manner.
- Team Management: Supervise and train a team of 3-4 staff members, providing guidance and support to ensure they meet their performance goals.
- Inventory Management: Manage inventory levels, ordering supplies, and maintaining accurate records.
- Marketing and Sales: Participate in marketing plans and implementation, negotiating with suppliers and clients to drive sales growth.
- Education: Secondary (high) school graduation certificate.
- Experience: 1 year to less than 2 years of experience in a food services management role.
- Skills: Excellent communication and interpersonal skills, ability to work under pressure, and a strong attention to detail.
Our restaurant operates in a fast-paced environment, with a large workload and tight deadlines. You will be required to work overtime and be physically demanding at times.
Personal Suitability:- Accurate: You must be accurate and reliable in your work.
- Client Focus: You must be able to provide excellent customer service and focus on meeting customer needs.
- Dependability: You must be dependable and able to work independently.
- Efficient Interpersonal Skills: You must have excellent interpersonal skills and be able to work effectively with colleagues and customers.
- Excellent Oral Communication: You must have excellent oral communication skills and be able to communicate effectively with customers and colleagues.
- Excellent Written Communication: You must have excellent written communication skills and be able to write clear and concise reports.
- Flexibility: You must be flexible and able to adapt to changing circumstances.
- Organized: You must be organized and able to prioritize tasks effectively.
- Reliability: You must be reliable and able to meet deadlines.
- Team Player: You must be a team player and able to work collaboratively with colleagues.
This is a permanent position, working 40 hours per week. The work language is English.
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