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About the Role
As a Customer Service Representative at our Home Centre, you'll be the friendly face of our Co-operative, ensuring every interaction leaves a positive impression. You'll play a vital role in providing exceptional service and building strong relationships with our valued members.
Your Responsibilities
- Provide prompt and courteous assistance to members over the phone and in person, addressing inquiries and resolving issues efficiently.
- Process transactions accurately, including bill payments and membership renewals.
- Assist with administrative tasks such as filing, data entry, and preparing customer statements.
- Maintain a clean and organized work environment.
Why This Matters
At Federated Co-operatives Limited, we're committed to serving our member-owners and building strong communities. Your contributions will directly impact the lives of individuals and families across Western Canada.
Who We're Looking For
- You possess excellent communication and interpersonal skills, with a genuine passion for providing exceptional customer service.
- You are proficient in using computer programs such as Microsoft Office Suite.
- You are highly organized, detail-oriented, and able to work independently and as part of a team.
- You are reliable, trustworthy, and committed to delivering high-quality results.
What We Offer
We provide a competitive salary, comprehensive benefits package, and opportunities for professional growth. Join our team and make a difference in your community
