Automotive Service Representative

2 weeks ago

Peace River, Canada Best Truck Service Full time

We are seeking a skilled Automotive Service Representative to join our team at Best Truck Service. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Answer written and oral inquiries from customers
  • Gather, research, and prepare communications material
  • Address customers' complaints or concerns
  • Arrange for billing for services
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Maintain records and statistics
  • Obtain and examine all relevant information to assess client feedback, enquiries, and complaints
  • Perform general office duties
  • Receive payments
  • Sell merchandise

Requirements:

  • 1 year to less than 2 years of experience in a similar role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Valid driver's license and own vehicle

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

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