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Community Outreach Coordinator

2 months ago

Toronto, Ontario, Canada Good Neighbours Canada Full time
About the Role

Good Neighbours Canada is seeking a highly motivated and experienced Community Engagement Coordinator to enhance the visibility of our organization through successful fundraising event coordination, community service delivery, and donor engagement.

Key Responsibilities
  • Community Engagement: Provide direct community service through the coordination and facilitation of digital education programs and craft workshops, especially for racialized groups and seniors.
  • Fundraising Events: Coordinate fundraising events and solicit sponsorships to support Good Neighbours Canada's projects.
  • Corporate Sponsorship: Seek corporate sponsorship opportunities regularly and apply for relevant programs to enhance support for Good Neighbours Canada's initiatives.
  • Community Events: Organize and deliver at least one community engagement event per quarter, with a focus on supporting equity-seeking groups, including newcomers, refugees, visible minorities, youth, and seniors, as per local priorities.
  • Donor Relations: Manage donor relations for the charity's Korean-speaking donor base, including regular communication, inquiries, and support requests.
  • Donor Management: Draft and update thank-you messages in Korean for donors, with translations approved by the Project Manager.
  • Database Management: Maintain the Donor Management System (DMS database) by organizing and entering donor data regularly.
  • Donor Analysis: Track and record touchpoints and donor interactions, and ensure timely follow-ups.
  • Donor Cultivation: Analyze donor needs, cultivating and managing donor relationships through a structured donor relationship cycle, including identification, qualification, solicitation, and stewardship.
  • Research and Development: Conduct research to assess donor interests, giving history, and capacity to give, developing tailored solicitation plans for grants and prospects.
  • Stakeholder Engagement: Engage with stakeholders and partners to strengthen relationships, expand fundraising opportunities, and build networks for future collaborations.
  • In-Kind Donations: Secure in-kind donations from corporate partners for both local and international projects, managing logistics, shipping, and communication with Good Neighbours partner offices globally.
  • Compliance and Ethics: Ensure compliance with fundraising ethics and confidentiality when handling sensitive information.
  • Representation: Act as an ambassador of Good Neighbours Canada, representing the organization professionally in all interactions with stakeholders.
  • Additional Support: Support additional organizational needs to ensure the effective and safe operation of the charity.
Requirements
  • Availability: Full-time availability (40 hours per week), with the flexibility to work evenings and weekends as needed for event coordination.
  • Language Skills: Fluency in English and Korean, with proficiency in speaking, listening, reading, and writing.
  • Interpersonal Skills: Strong interpersonal and relationship-building skills, with confidence in cold calling/visiting potential donors and corporate sponsors. A professional network is a bonus.
  • Community Engagement Experience: Experience in community engagement, particularly with diverse groups such as refugees, visible minorities, youth, and seniors.
  • Technical Skills: Technological proficiency, including client database maintenance.
  • Design Skills: Design skills, with experience using Canva or similar tools for creating marketing materials (e.g., posters, flyers).
  • Communication Skills: Excellent communication skills for interacting with donors, volunteers, and stakeholders in a polite and professional manner.
  • Independence and Motivation: Ability to work independently and maintain self-motivation, with a resourceful and cost-conscious approach.
  • Team Player: A team player who enjoys working with colleagues, professionals, volunteers, and the community.