Bilingual Client Support Specialist
4 weeks ago
Are you seeking a fulfilling role where you can positively impact the experiences of clients and advisors? At Sun Life, we are looking for dedicated individuals to become part of our Client Care Centre.
- Work Schedule: Available shifts from 8 AM to 8 PM, Monday through Friday.
- Work Arrangement: Hybrid model, with the possibility of working from our Montreal office up to three times weekly.
- Compensation: Starting pay of $24 per hour, complemented by performance-based bonuses.
- Employee Benefits: Comprehensive benefits package, including Employee & Family Assistance Program, Pension Plan, Stock Ownership Program, and Wellness initiatives.
- Leadership Support: Our management team is committed to fostering your growth and success.
Key Responsibilities:
- Respond to client and advisor inquiries regarding products, services, and policies via inbound calls.
- Proactively resolve client issues and provide effective solutions.
- Deliver information about Sun Life's offerings to assist clients in achieving their financial and health objectives.
Qualifications:
- Fluency in both French and English.
- Strong customer service skills and the ability to excel in a dynamic environment.
- Eligibility to obtain Reliability Status from the Government of Canada.
Commitment to Diversity:
Sun Life embraces diversity and encourages applications from individuals of various backgrounds. We believe that a diverse workforce enhances creativity and serves our clients and communities better.
Flexible Work Options:
We provide a range of flexible work arrangements to accommodate individual preferences and job requirements.
Thank you for considering a career with Sun Life. If your qualifications align with our needs, we will share details regarding the compensation range.
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