Workday Product Manager, HR Operations

1 month ago

Toronto, Ontario, Canada BDO Canada LLP Full time
Job Summary

BDO Canada LLP is seeking a highly skilled Workday Product Manager, HR Operations to join our team. As a key member of our HR Technology team, you will be responsible for defining the long-term vision and strategic direction for our HR systems powered by Workday. You will identify opportunities for system enhancements, new features, and integrations to improve HR processes and align with industry trends.

Key Responsibilities
  • Define the long-term vision and strategic direction for our HR systems powered by Workday.
  • Identify opportunities for system enhancements, new features, and integrations to improve HR processes and align with industry trends.
  • Develop and maintain a comprehensive product roadmap that prioritizes initiatives based on business impact and feasibility.
  • Collaborate with HR stakeholders, business leaders, and end-users to gather and document requirements for system enhancements and new functionalities.
  • Translate business needs into clear and actionable system requirements, ensuring alignment between technology capabilities and talent management and development objectives.
  • Lead the end-to-end project management lifecycle for HR system initiatives, including planning, execution, monitoring, and successful delivery.
  • Work closely with cross-functional teams, such as IT, HR, and Finance, to ensure smooth project coordination and effective communication.
  • Leverage your deep knowledge of Workday's capabilities to configure and customize the platform to deliver specific talent outcomes.
  • Collaborate with technical teams to ensure proper integration of Workday with other systems and tools across the firm.
  • Plan for and conduct rigorous testing of new features, enhancements, and configurations to ensure they meet functional requirements and perform reliably.
  • Address and resolve any issues identified during testing or post-deployment.
  • Prepare a measurement strategy for the Workday HR suite of products, analyze data, deliver periodic insights and supporting action plans to continue improving the overall Talent platform.
  • Cultivate strong relationships with HR stakeholders and users to understand their pain points, gather feedback, and continuously improve the HR technology ecosystem.
  • Actively collaborate with and contribute to the Workday HR and technology community across BDO member firms.
  • Be a voice of the firm for the Workday Clients Community, collaborate with other organizations and Workday team to find solutions to firm's needs.
  • Develop and deliver training materials and sessions for end-users to ensure successful adoption of new features and functionalities.
  • Provide ongoing support to troubleshoot issues, answer inquiries, and facilitate a seamless user experience.
  • Provide back-up Workday module administration, if needed.
  • Assist in attracting, retaining, and developing top talent to build a best-in-class Workday Support Team.
Requirements
  • Bachelor's degree in Business Administration, Information Technology, Human Resources, or a related field.
  • Proven experience as a Product Manager or similar role, with a focus on HR technology and the Workday platform.
  • Experience and a solid understanding of HR operations, employee data management, and HR business processes.
  • In-depth knowledge of HR Workday modules, configurations, business processes, and integration capabilities.
  • Extensive knowledge of application security, data management, and control.
  • Strong project management skills, including the ability to manage multiple projects simultaneously.
  • Strong analytical mindset with the ability to translate complex business requirements into technical solutions.
  • Certification in Workday HCM and/or Workday Pro Certifications in HR modules is an asset.

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