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Display Centre Manager
2 months ago
We are seeking a highly motivated and experienced Display Centre Manager to join our team at Pollard Windows & Doors in Burlington. As a key member of our sales and customer service team, you will be responsible for leading our sales efforts and ensuring exceptional customer experiences.
Key Responsibilities- Schedule, hire, train, and coach a high-performing team to achieve sales targets and deliver exceptional customer service.
- Develop and implement strategies to drive sales growth, improve customer satisfaction, and enhance team performance.
- Collaborate with the accounting department to ensure timely payments and maintain accurate customer accounts.
- Monitor team performance, evaluate responses to customer relationships, and implement actionable plans to address gaps and needs.
- Communicate goals and objectives to the team and ensure overall customer satisfaction and loyalty.
- Minimum 3 years of management experience in sales of windows and doors or other building materials.
- Strong leadership, communication, and problem-solving skills.
- Ability to work in a fast-paced environment, prioritize multiple tasks, and maintain a positive team atmosphere.
- Excellent customer service and relationship-building skills.
- Proficiency in Microsoft Office applications.
- Managing multiple projects and dynamic teams.
- Sound knowledge of generating revenue through sales and achieving established targets.
- Strong organizational and time management skills.
- Ability to approach problems with a creative mindset and be solution-oriented.
- Competitive total compensation package.
- Group health and benefits plans.
- Pension contributions.
- Profit Sharing Program.
- Professional development opportunities.
- Paid sick leave.
- Employee and Family Assistance Program (EFAP).
