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Production Support Specialist

2 months ago


Toronto, Ontario, Canada Tata Consultancy Services Full time
About Tata Consultancy Services

Tata Consultancy Services is a leading IT services, consulting, and business solutions organization that has been partnering with many of the world's largest businesses in their transformation journeys for over 55 years.

Our consulting-led, cognitive powered portfolio of business, technology, and engineering services and solutions is delivered through our unique Location Independent AgileTM delivery model, recognized as a benchmark of excellence in software development.

A part of the Tata group, India's largest multinational business group, we have over 615,000 of the world's best-trained consultants in 55 countries.

We generated consolidated revenues of US $27.9 billion in the fiscal year ended March 31, 2023, and are listed on the BSE and the NSE in India.

Our proactive stance on climate change and award-winning work with communities across the world have earned us a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.

Key Responsibilities
  • Provide production support for Linux and Windows operating systems
  • Support SQL Server database and SQL queries and tuning
  • Experience with scheduling tools such as Autosys, Stone branch, and Airflow
  • Production trouble shooting skills and ITSM knowledge
  • Good communication and troubleshooting skills
  • Rotational after-hours and weekend support
  • Hadoop/Hive platform, Cloudera, OpenShift, and Java application support experience
  • Interacting with ServiceNow on incidents, problems, service requests, and change deployments
  • Flexibility for shift work
  • 24X7 production support
Requirements
  • Experience with Linux and Windows operating systems
  • SQL Server database and SQL queries and tuning experience
  • Scheduling tools experience
  • ITSM knowledge and production trouble shooting skills
  • Good communication and troubleshooting skills
  • Rotational after-hours and weekend support
  • Hadoop/Hive platform, Cloudera, OpenShift, and Java application support experience
  • ServiceNow experience
  • Flexibility for shift work
About Us

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC).

We invite you to continue to apply for other opportunities that match your profile.