Customer Service Representative

1 month ago


Edmonton, Alberta, Canada SinglePoint Group International Full time
Customer Service Representative Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Assist and market products and services to new and existing customers
  • Assist with customer-related payment solutions and account discrepancies
  • Document customer accounts accurately
  • Respect and uphold privacy and protection of customer information
  • Meet and exceed individual targets and performance expectations
Requirements:
  • Must bring your own device that meets our technical requirements
  • Ability to work independently and within a team and maintain accuracy
  • Ability to work flexible shifts
  • Strong organizational and active listening skills to determine the appropriate course of action
  • Strong attention to detail with excellent written and verbal communication skills
  • Proficient computer skills
  • Experience in accounts receivables at various stages of overdue payments, call center or customer service environments is a plus
What We Offer:
  • Hourly rate of $15.00 plus 4% vacation pay
  • Perks including benefits, health care spending account, and Perkopolis discount program
  • Career and leadership development opportunities
  • In-depth training at the start of employment with continuous development and ongoing training throughout

We are an equal opportunity employer and welcome applications from diverse candidates. Accommodations are available upon request at any point in the selection process.



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