Customer Service Representative
4 weeks ago
Customer Service Representative
We are seeking a motivated and detail-oriented Customer Service Representative to join our team at Kyle Houston - Agent for Desjardins Insurance. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, managing front desk operations, and completing multiple line auto/home/financial service transactions.
Key Responsibilities:
- Manage front desk and provide a remarkable customer service experience for our clients
- Complete multiple line auto/home/financial service transactions
- Customer Service – billing, problem solving, changes for the customer
- Support and develop Agency operations through client contact and sales activities
Requirements:
- Must have or be able to obtain your General Level 1 insurance license (licensing course fees fully reimbursable by Agency)
- You enjoy daily interactions with clients and providing prompt and efficient service solutions
- Punctual, professional work ethic with a positive, energetic attitude
- You thrive working in a fast-paced team environment
- You are strong on computer systems and excellent at multitasking
- You have previous experience in a customer service role
- You have a thirst for knowledge and continuous learning opportunities
Benefits:
- Competitive base salary + unlimited commission potential
- Ongoing promotions with cash, prizes, and travel incentives
- Paid time off for vacation
- Health & Dental benefits
- Company-paid training
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