Customer Service Representative

4 weeks ago


Edmonton, Alberta, Canada Kyle Houston - Agent for Desjardins Insurance Full time

Customer Service Representative

We are seeking a motivated and detail-oriented Customer Service Representative to join our team at Kyle Houston - Agent for Desjardins Insurance. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, managing front desk operations, and completing multiple line auto/home/financial service transactions.

Key Responsibilities:

  • Manage front desk and provide a remarkable customer service experience for our clients
  • Complete multiple line auto/home/financial service transactions
  • Customer Service – billing, problem solving, changes for the customer
  • Support and develop Agency operations through client contact and sales activities

Requirements:

  • Must have or be able to obtain your General Level 1 insurance license (licensing course fees fully reimbursable by Agency)
  • You enjoy daily interactions with clients and providing prompt and efficient service solutions
  • Punctual, professional work ethic with a positive, energetic attitude
  • You thrive working in a fast-paced team environment
  • You are strong on computer systems and excellent at multitasking
  • You have previous experience in a customer service role
  • You have a thirst for knowledge and continuous learning opportunities

Benefits:

  • Competitive base salary + unlimited commission potential
  • Ongoing promotions with cash, prizes, and travel incentives
  • Paid time off for vacation
  • Health & Dental benefits
  • Company-paid training


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