Service Writer

1 month ago


Saskatoon, Saskatchewan, Canada Canada West Harvest Centre Inc. Full time
Job Title: Service Writer

At Canada West Harvest Centre Inc., we are seeking a highly skilled Service Writer to join our team. As a Service Writer, you will play a critical role in creating, managing, and invoicing customer and internal work orders, as well as administering and processing warranty claims.

Key Responsibilities:
  • Accurately complete documents required to process work order claims and forward them to customers and manufacturers.
  • Ensure amounts billed to customers are correct and follow up with customers for timely payment.
  • Open and close customer, internal, and warranty work orders in a timely manner.
  • Regularly review and follow up on work orders and claims to obtain prompt payment.
  • Review technician time to ensure all time is approved by management and submitted to payroll in a timely manner.
  • Prepare work orders for final review by the Service Manager, ensuring accuracy in parts, labor, and time segments.
  • Process warranty work orders for submission in accordance with company and manufacturer guidelines.
  • Verify manufacturer or supplier criteria for warranty and ensure amounts claimed correspond to these criteria.
  • Authorize and timely release of all warranty claims for the dealership.
  • Analyze claims denied by the manufacturer or supplier and resubmit timely.
  • Complete supplemental claims to ensure maximum warranty recovery.
  • Review claims exceeding the last labor date required by the manufacturer.
  • Provide accounting with documents required to process corresponding paperwork.
  • Review and complete goodwill agreements as approved by Service Department Lead(s).
  • Ensure defective parts are returned to the manufacturer or supplier in a timely manner.
  • Process Claim Discrepancy Reports (CDRs) in a timely manner.
Requirements:
  • High school diploma or equivalent required.
  • 5+ years' job-related experience highly desired.
  • Excellent customer service skills.
  • Proven exceptional written and oral communication skills.
  • Proficient with Microsoft Office Suite.
  • Strong attention to detail and well-organized.
  • Strong ability to multi-task and follow through with defined tasks.
  • Ability to handle stressful situations professionally.
  • Strong English language skills required.
  • Working knowledge of CLAAS machinery a plus.
  • Farm background highly desirable.
  • Valid driver's license with a verifiable safe driving history.
  • Ability to travel as needed.

  • Service Writer

    4 weeks ago


    Saskatoon, Saskatchewan, Canada Canada West Harvest Centre Inc. Full time

    Job Title: Service WriterAt Canada West Harvest Centre Inc., we are seeking a highly skilled Service Writer to join our team. As a Service Writer, you will play a critical role in creating, managing, and invoicing customer and internal work orders, as well as administering and processing warranty claims.Key Responsibilities:Accurately complete documents...

  • Service Writer

    4 weeks ago


    Saskatoon, Saskatchewan, Canada Canada West Harvest Centre Inc. Full time

    Job Title: Service WriterAt Canada West Harvest Centre Inc., we are seeking a highly skilled Service Writer to join our team. As a Service Writer, you will play a critical role in creating, managing, and invoicing customer and internal work orders, as well as administering and processing warranty claims.Key Responsibilities:Accurately complete documents...

  • Service Writer

    4 weeks ago


    Saskatoon, Saskatchewan, Canada Brandt Full time

    Service Writer Job DescriptionWe are seeking a skilled Service Writer to join our Saskatoon Brandt Peterbilt team. This role is responsible for assisting the service manager in maintaining accurate and on-time reports and records relative to the Service Department's operation.Key Responsibilities:Field internal and external customer inquiries to the Service...

  • Service Writer

    1 week ago


    Saskatoon, Saskatchewan, Canada Brandt Full time

    We are seeking a skilled Service Writer to join our Saskatoon Brandt Peterbilt team. This role is responsible for assisting the service manager in maintaining accurate and on-time reports and records relative to the Service Department's operation. The successful candidate will work an evening shift from 2:30PM - 10:30PM.Key Responsibilities:Field internal...

  • Service Writer

    3 weeks ago


    Saskatoon, Saskatchewan, Canada Brandt Full time

    We are seeking a Service Writer to join our Saskatoon Brandt Peterbilt team. This role is responsible for assisting the service manager in maintaining accurate and on-time reports and records relative to the Service Department's operation. The position is an evening shift from 2:30PM - 10:30PM.Duties & ResponsibilitiesField internal and external customer...

  • Service Writer

    3 weeks ago


    Saskatoon, Saskatchewan, Canada Brandt Full time

    We are seeking a Service Writer to join our Saskatoon Brandt Peterbilt team. This role is responsible for assisting the service manager in maintaining accurate and on-time reports and records relative to the Service Department's operation. The position is an evening shift from 2:30PM - 10:30PM.Duties & ResponsibilitiesField internal and external customer...

  • Service Writer

    3 weeks ago


    Saskatoon, Saskatchewan, Canada Canada West Harvest Centre Inc. Full time

    Service Writer Role OverviewThe Service Writer is a key member of our team at Canada West Harvest Centre Inc., responsible for creating, managing, and invoicing all customer and internal work orders. This role also involves administering, processing, and authorizing warranty claims based on the manufacturer's criteria.Key ResponsibilitiesAccurately completes...


  • Saskatoon, Saskatchewan, Canada Brandt Full time

    Job SummaryWe are currently seeking a highly skilled Service Writer for our Saskatoon location. This position is responsible for assisting the service manager in maintaining accurate and on-time reports and records relative to the Service Department's operation.Duties and ResponsibilitiesField internal and external customer inquiries to the Service...


  • Saskatoon, Saskatchewan, Canada Brandt Full time

    We are seeking a Service Writer to join our Saskatoon Brandt Peterbilt team. This role is responsible for assisting the service manager in maintaining accurate and on-time reports and records relative to the Service Department's operation. The position is an evening shift from 2:30PM - 10:30PM.Duties and Responsibilities:Field internal and external customer...

  • Service Writer

    3 weeks ago


    Saskatoon, Saskatchewan, Canada Canada West Harvest Centre Inc. Full time

    Job Summary:The Service Writer is responsible for creating, managing, and invoicing all customer and internal work orders. This role also involves administering, processing, and authorizing warranty claims based on the manufacturer's criteria.Key Responsibilities:Accurately complete documents required to process work order claims and forward them to the...

  • Service Writer

    3 weeks ago


    Saskatoon, Saskatchewan, Canada Canada West Harvest Centre Inc. Full time

    Job Summary:The Service Writer position at Canada West Harvest Centre Inc. is responsible for creating, managing, and invoicing all customer and internal work orders. This role also involves administering, processing, and authorizing warranty claims based on the manufacturer's criteria.Key Responsibilities:Accurately complete documents required to process...

  • Language Interpreter

    3 weeks ago


    Saskatoon, Saskatchewan, Canada MAPLE LINGUISTIC AND TECHNICAL SERVICES Full time

    We are seeking a skilled Language Interpreter to join our team at MAPLE LINGUISTIC AND TECHNICAL SERVICES. As a Language Interpreter, you will play a crucial role in facilitating communication between individuals who speak different languages.Key ResponsibilitiesProvide accurate and timely interpretation services in English or FrenchTranslate written...

  • Language Interpreter

    4 weeks ago


    Saskatoon, Saskatchewan, Canada MAPLE LINGUISTIC AND TECHNICAL SERVICES Full time

    Job Title: InterpreterMAPLE LINGUISTIC AND TECHNICAL SERVICES is seeking a skilled Interpreter to join our team. As an Interpreter, you will play a vital role in facilitating communication between individuals and groups who speak different languages.Key Responsibilities:Provide accurate and reliable interpretation services in English or French, ensuring that...

  • Language Interpreter

    4 weeks ago


    Saskatoon, Saskatchewan, Canada MAPLE LINGUISTIC AND TECHNICAL SERVICES Full time

    Job Title: InterpreterMAPLE LINGUISTIC AND TECHNICAL SERVICES is seeking a skilled Interpreter to join our team. As an Interpreter, you will play a vital role in facilitating communication between individuals and groups who speak different languages.Key Responsibilities:Provide accurate and reliable interpretation services in English or French, ensuring that...

  • Language Interpreter

    3 weeks ago


    Saskatoon, Saskatchewan, Canada MAPLE LINGUISTIC AND TECHNICAL SERVICES Full time

    Job Title: Language InterpreterWe are seeking a skilled Language Interpreter to join our team at MAPLE LINGUISTIC AND TECHNICAL SERVICES. As a Language Interpreter, you will be responsible for facilitating communication between individuals who speak different languages.Key Responsibilities:Interpret oral communication from one language to another aloud or...

  • Language Interpreter

    3 weeks ago


    Saskatoon, Saskatchewan, Canada MAPLE LINGUISTIC AND TECHNICAL SERVICES Full time

    At MAPLE LINGUISTIC AND TECHNICAL SERVICES, we are seeking a skilled Language Interpreter to join our team. As a Language Interpreter, you will be responsible for accurately translating and interpreting written and spoken language from one language to another. This role requires strong communication and interpersonal skills, as well as the ability to work in...

  • Language Interpreter

    3 weeks ago


    Saskatoon, Saskatchewan, Canada MAPLE LINGUISTIC AND TECHNICAL SERVICES Full time

    We are seeking a skilled Language Interpreter to join our team at MAPLE LINGUISTIC AND TECHNICAL SERVICES. As a Language Interpreter, you will be responsible for accurately translating and interpreting written and spoken language for individuals and small groups. Your expertise will be essential in facilitating communication between people who speak...


  • Saskatoon, Saskatchewan, Canada MAPLE LINGUISTIC AND TECHNICAL SERVICES Full time

    We are seeking a skilled Multilingual Interpreter to join our team at MAPLE LINGUISTIC AND TECHNICAL SERVICES. As a key member of our team, you will be responsible for providing high-quality interpretation services in English or French, ensuring accurate and culturally sensitive communication between individuals and groups.Key Responsibilities:Correct...

  • Language Interpreter

    3 weeks ago


    Saskatoon, Saskatchewan, Canada MAPLE LINGUISTIC AND TECHNICAL SERVICES Full time

    Job Title: Language InterpreterJob Summary: We are seeking a skilled Language Interpreter to join our team at MAPLE LINGUISTIC AND TECHNICAL SERVICES. As a Language Interpreter, you will be responsible for providing high-quality interpretation services in English or French, ensuring accurate and culturally sensitive communication between individuals and...

  • Language Interpreter

    2 months ago


    Saskatoon, Saskatchewan, Canada MAPLE LINGUISTIC AND TECHNICAL SERVICES Full time

    Job Title: InterpreterWe are seeking a skilled Interpreter to join our team at MAPLE LINGUISTIC AND TECHNICAL SERVICES. As an Interpreter, you will play a vital role in facilitating communication between individuals and groups who speak different languages.Key Responsibilities:Provide accurate and timely interpretation services in various settings, including...