Operations Manager
1 month ago
Employment Type: Full-time, Permanent
Location: St Drayton Valley
Our Commitment to You:
At Seasons Retirement Communities, we recognize that each team member contributes significantly to the well-being of our residents. We cultivate an environment that promotes growth and support for our dedicated staff, providing avenues for both personal and professional advancement within the seniors housing industry.
Ideal Candidate:
We seek individuals who are passionate about positively impacting the lives of others. Our ideal candidates are those who prioritize building meaningful connections and strive for excellence in service, ensuring our residents feel proud to call Seasons their home. Attention to detail, a commitment to going above and beyond, and a dedication to creating exceptional experiences are essential qualities we value.
Your Role:
We are in search of a Business Manager. This position encompasses all facets of administrative and clerical responsibilities for both residents and service team members.
Key Responsibilities:
- Serve as the initial point of contact for residents, visitors, service team members, and community partners, both in person and via telephone.
- Provide operational support to the community across various functions.
- Oversee all accounts payable, accounts receivable, billing, payments, resident transitions, and other financial management tasks.
- Ensure compliance with policies, procedures, and regulations related to industry standards.
- Assist Service Team members and leadership with scheduling, performance oversight, payroll, and understanding of collective agreements.
- Perform additional duties as assigned.
Required Qualifications:
- Covid-19 vaccination is mandatory.
- A minimum of two years of relevant experience in Seniors Housing or Hospitality, with preference given to candidates holding a Certification or Diploma in Administration.
- Strong verbal and written communication skills.
- Exceptional customer service and conflict resolution abilities.
- Current CPR & First Aid Certification.
- A valid Class G/Class 5 driver's license with a clean driving record (applicable to Ontario/Alberta).
All applicants must be legally entitled to work in Canada. As part of the employment process, a Criminal Record Search, which may include a vulnerable sector screening, will be required.
Seasons Retirement Communities is an equal opportunity employer and encourages applications from all interested individuals. In line with our Accessibility Policy, requests for accommodation will be considered during the hiring process.
We appreciate the interest of all applicants; however, only those selected for further consideration will be contacted.
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