Front Desk Receptionist

11 hours ago

Edmonton, Alberta, Canada Touchmark at Wedgewood Full time
Front Desk - A Key Role at Touchmark at Wedgewood

We are seeking a highly skilled and customer-focused individual to join our team as a Front Desk Receptionist at Touchmark at Wedgewood, Edmonton's leading full-service senior living community.

As the face of our organization, you will be responsible for providing exceptional service to residents, family members, staff members, and visitors. Your warm and friendly personality, combined with strong communication and customer service skills, will make you an asset to our team.

The ideal candidate will have a high school diploma or equivalent, Standard First Aid Certification, and a working knowledge of Microsoft Office applications and basic office equipment. You will be able to multitask, maintain a professional appearance and demeanor, and stay calm in emergency situations.

We offer a casual position with mainly night and weekend shifts, providing an excellent opportunity for those who value work-life balance. If you are passionate about delivering 100% customer satisfaction and have a commitment to excellence, we encourage you to apply.

Key Responsibilities:

  • Provide exceptional customer service to residents, family members, staff members, and visitors
  • Manage front desk operations, including answering phone calls, responding to emails, and handling resident inquiries
  • Assist with resident services, such as package delivery and maintenance requests
  • Maintain confidentiality and handle sensitive information with discretion
  • Work collaboratively with the team to achieve common goals and objectives

What We Offer:

  • A competitive hourly rate
  • A casual position with mainly night and weekend shifts
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

We thank all applicants for their interest; however, only those selected for an interview will be contacted. A clear Police check is required for this position.

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