Retail Operations Leader

4 weeks ago


Barrie, Canada Friendly Stranger Full time

Retail Operations Leader at Friendly Stranger

We are seeking a dedicated and experienced Retail Operations Leader to oversee the daily functions and profitability of our retail locations. This position is ideal for individuals with a strong background in retail management and a passion for delivering exceptional customer experiences.

Key Responsibilities:

  • Manage daily operations to achieve business objectives and enhance profitability.
  • Lead and inspire a team to provide outstanding customer service and satisfaction.
  • Oversee inventory management and ensure product presentation meets company standards.
  • Implement seasonal changes and promotional activities effectively.
  • Ensure compliance with all health, safety, and security regulations.

Core Competencies:

  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proficient in inventory management and Microsoft Office.
  • Ability to train, mentor, and motivate staff effectively.
  • High level of professionalism and integrity.

Qualifications:

  • A minimum of 3 years of experience in the retail sector.
  • At least 1 year of supervisory experience in a retail environment.
  • Proven track record in customer service excellence.
  • Possession of a clear criminal record and relevant certifications.

Working Conditions:

  • Some travel may be necessary.
  • Ability to conduct presentations and manage physical tasks.
  • Flexibility to work overtime as required.

At Friendly Stranger, we value diversity and are committed to creating an inclusive environment where individual differences are recognized and appreciated.



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