Retail Operations Leader
4 weeks ago
Retail Operations Leader at Friendly Stranger
We are seeking a dedicated and experienced Retail Operations Leader to oversee the daily functions and profitability of our retail locations. This position is ideal for individuals with a strong background in retail management and a passion for delivering exceptional customer experiences.
Key Responsibilities:
- Manage daily operations to achieve business objectives and enhance profitability.
- Lead and inspire a team to provide outstanding customer service and satisfaction.
- Oversee inventory management and ensure product presentation meets company standards.
- Implement seasonal changes and promotional activities effectively.
- Ensure compliance with all health, safety, and security regulations.
Core Competencies:
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficient in inventory management and Microsoft Office.
- Ability to train, mentor, and motivate staff effectively.
- High level of professionalism and integrity.
Qualifications:
- A minimum of 3 years of experience in the retail sector.
- At least 1 year of supervisory experience in a retail environment.
- Proven track record in customer service excellence.
- Possession of a clear criminal record and relevant certifications.
Working Conditions:
- Some travel may be necessary.
- Ability to conduct presentations and manage physical tasks.
- Flexibility to work overtime as required.
At Friendly Stranger, we value diversity and are committed to creating an inclusive environment where individual differences are recognized and appreciated.
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