Retail Business Leader
2 months ago
Job Title: Team Leader, Georgian Mall
Job Summary:
We are seeking a highly motivated and experienced Team Leader to join our team at Saje Natural Wellness. As a Team Leader, you will be responsible for delivering excellent customer service and leading a team of retail professionals to achieve business results.
Key Responsibilities:
- Customer Service: Contribute to an environment of excellent customer service, sharing our products and spreading wellness through the in-store experience.
- Business Results: Generate business results and achieve key performance indicators (KPIs) including revenue and comp growth goals, average sales value (AVS), in-store traffic, conversion rates, and loyalty program growth.
- Team Development: Ensure team members are equipped with the product knowledge they need to make intentional recommendations for customers.
- Store Presentation: Uphold presentation standards and assess and action merchandising opportunities to elevate the in-store experience.
- Community Outreach: Take a proactive and innovative approach to growing the business through community outreach.
- Team Coaching: Inspire and uplift your team through coaching, collaboration, and by embodying our core values.
- Culture: Choose culture first in everything you do, with a commitment to personal growth and self-awareness.
- Team Environment: Contribute to a team environment where all team members consistently experience a sense of belonging and inclusion.
Requirements:
- Leadership: You are an inspirational and dynamic leader who is naturally warm and compassionate towards others, with an insatiable drive to exceed results and celebrate successes.
- Retail Experience: An expert in delivering experiences to customers.
- Product Knowledge: You are excited to share our products with customers and educate them on how our unique formulations elevate wellness.
- Growth Story: You have taken initiative for personal and professional growth and understand the importance of growth to your success and Saje's success.
- Hustle and Positive Attitude: You thrive in a challenge, are solutions-focused, and will see the bright side of a situation despite adversity.
- Wellness Persona: You are passionate about wellness and incorporate wellness into your everyday routine.
Key Relationships:
Reporting to the Store Manager.
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