Retail Business Leader

2 months ago


Barrie, Ontario, Canada Saje Natural Wellness Full time
Job Description

Job Title: Team Leader, Georgian Mall

Job Summary:

We are seeking a highly motivated and experienced Team Leader to join our team at Saje Natural Wellness. As a Team Leader, you will be responsible for delivering excellent customer service and leading a team of retail professionals to achieve business results.

Key Responsibilities:

  • Customer Service: Contribute to an environment of excellent customer service, sharing our products and spreading wellness through the in-store experience.
  • Business Results: Generate business results and achieve key performance indicators (KPIs) including revenue and comp growth goals, average sales value (AVS), in-store traffic, conversion rates, and loyalty program growth.
  • Team Development: Ensure team members are equipped with the product knowledge they need to make intentional recommendations for customers.
  • Store Presentation: Uphold presentation standards and assess and action merchandising opportunities to elevate the in-store experience.
  • Community Outreach: Take a proactive and innovative approach to growing the business through community outreach.
  • Team Coaching: Inspire and uplift your team through coaching, collaboration, and by embodying our core values.
  • Culture: Choose culture first in everything you do, with a commitment to personal growth and self-awareness.
  • Team Environment: Contribute to a team environment where all team members consistently experience a sense of belonging and inclusion.

Requirements:

  • Leadership: You are an inspirational and dynamic leader who is naturally warm and compassionate towards others, with an insatiable drive to exceed results and celebrate successes.
  • Retail Experience: An expert in delivering experiences to customers.
  • Product Knowledge: You are excited to share our products with customers and educate them on how our unique formulations elevate wellness.
  • Growth Story: You have taken initiative for personal and professional growth and understand the importance of growth to your success and Saje's success.
  • Hustle and Positive Attitude: You thrive in a challenge, are solutions-focused, and will see the bright side of a situation despite adversity.
  • Wellness Persona: You are passionate about wellness and incorporate wellness into your everyday routine.

Key Relationships:

Reporting to the Store Manager.


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