Retail Operations Supervisor

4 weeks ago


Barrie, Ontario, Canada Pioneer On The Run Full time
Position Overview

The Retail Operations Supervisor at Pioneer On The Run plays a crucial role in ensuring the smooth operation of our retail environment. This position requires a strong leader who can manage staff effectively while maintaining high standards of customer service.

Qualifications
  • Education: Completion of secondary (high) school graduation certificate is required.
  • Experience: A minimum of 1 year to less than 2 years in a supervisory role within a retail setting.
Work Environment

This role is set within a fast-paced retail business, where the ability to work under pressure and meet tight deadlines is essential.

Key Responsibilities
  • Recruit, train, and oversee staff to ensure optimal performance.
  • Authorize payments and manage returns of merchandise.
  • Order and maintain inventory levels to meet customer demand.
  • Establish work schedules and manage daily operations.
  • Prepare comprehensive reports on sales performance and staffing issues.
  • Address and resolve customer inquiries and complaints efficiently.
Supervision

This position involves supervising a small team of 1 to 2 employees.

Personal Attributes

The ideal candidate will possess:

  • Strong client focus and interpersonal skills.
  • Excellent oral and written communication abilities.
  • Organizational skills and the capacity to multitask.
  • Flexibility and a collaborative team spirit.
Commitment to Diversity

Pioneer On The Run is dedicated to supporting newcomers and refugees, participating in community initiatives that assist with their integration and settlement needs.

Employment Details
  • Job Type: Permanent
  • Language of Work: English
  • Working Hours: 35 to 40 hours per week


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