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Technical Support Specialist

2 months ago

Vancouver, British Columbia, Canada Quectel Wireless Solutions Full time
Job Description:

**Provide Technical Support for Quectel's Wireless Products**

We are seeking a highly skilled Technical Support Specialist to provide expert technical support for our entire product line, including 5G, LTE/LTE-A, UMTS/HSPA, GSM/GPRS, and GNSS wireless technologies.

Key Responsibilities:
  • Provide pre-sales and post-sales technical support to customers
  • Deliver customer training on Quectel wireless modules and development
  • Collaborate with internal teams to resolve technical issues and improve product performance

Requirements:

  • Strong technical knowledge of wireless technologies and Quectel products
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively