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Business Operations Manager

2 months ago


ChathamKent, Canada Seasons Retirement Communities Full time

Job Summary:

We are seeking a highly skilled Business Manager to join our team at Seasons Retirement Communities. As a Business Manager, you will be responsible for overseeing all aspects of office and clerical duties, ensuring seamless operations and exceptional customer service.

Key Responsibilities:

  • Provide initial face-to-face and telephone contact with residents, visitors, service team members, and community partners.
  • Support the community in all aspects of operations, including financial management, billing, and payments.
  • Manage accounts payable, accounts receivable, and other financial controls.
  • Ensure regulatory compliance and standards are met, understanding policies and procedures related to legislation.
  • Support Service Team members and leaders with scheduling, performance management, payroll, and collective bargaining agreements.
  • Perform other duties as assigned.

Requirements:

  • Covid-19 vaccination is mandatory.
  • Minimum of two years' relevant experience in Seniors Housing or Hospitality, with a preference for certification or a diploma in administration.
  • Strong communication skills, both oral and written.
  • Exceptional customer service and conflict resolution skills.
  • Current CPR and First Aid Certification.
  • Class G/Class 5 driver's license with a clear driver's abstract (applicable to Ontario/Alberta).

What We Offer:

Seasons Retirement Communities is an equal opportunity employer and welcomes applications from all interested parties. We offer a competitive compensation package and opportunities for personal and professional growth.