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User Experience Specialist

3 months ago

Toronto, Ontario, Canada TVO Full time

Key Responsibilities

  • Collaborate with various teams to grasp their user experience objectives, particularly concerning usability and engagement.
  • Develop site maps, wireframes, labeling systems, navigation structures, search functionalities, mock-ups, and other relevant artifacts in your area of expertise.
  • Design the user experience for designated segments of TVO's digital offerings, adhering to the established style guide.
  • Conceptualize and produce storyboards while crafting layouts for engaging visual content.
  • Engage in user research initiatives, including interviews, surveys, prototype evaluations, and data analysis.
  • Compose technical summaries, creative documents, and other reports pertinent to your field.
  • Collaborate with Product Managers, Web and Mobile Developers, and QA Analysts to deliver the intended user experience.
  • Create and uphold specifications and documentation.
  • Adapt to and acquire new practices, techniques, and technologies.
  • Work collaboratively with other departments to ensure compliance with accessibility standards and best practices.
  • Assist in establishing and maintaining user experience standards and practices as they relate to the Software Development Life Cycle (SDLC).
  • Stay informed about trends in information design, including conducting research into current and emerging techniques, standards, and practices.

Qualifications:

  • A university degree is required, along with 1-3 years of experience as a UX designer.
  • A solid understanding of usability principles.
  • Formal training in design.
  • Demonstrated analytical and problem-solving skills.
  • Experience in a collaborative, team-oriented environment.
  • Ability to effectively prioritize and execute tasks in a high-pressure setting.
  • Exceptional written and verbal communication skills.
  • Strong interpersonal abilities.
  • Attention to detail is crucial.
  • Highly self-motivated and proactive.
  • Strong customer service orientation.
  • Ability to articulate ideas in both business-friendly and user-friendly language.
  • Capability to research emerging technologies.
  • Embody TVO's values of Excellence & Innovation, Ownership, Collaboration, Trust, and Respect.

About Us

At TVO, we are committed to continuous learning. This principle is at the heart of our operations, as each individual invests in their own development while enhancing the knowledge of their peers. Through various learning opportunities, we are transforming the digital learning and media landscapes.

Our culture emphasizes adaptability and cross-functional collaboration, enabling us to work effectively with diverse teams and experts across different fields.

We are excited about the prospect of having you with us. Our community is tight-knit, and whether you are new to the field or a seasoned professional, you will have the opportunity to engage with and be supported by colleagues from various backgrounds.

Come and build the future with us.

TVO Media Education Group is primarily funded by the Province of Ontario and operates as a registered charity supported by numerous sponsors and donors.

We encourage you to submit your application. If you feel you can make a significant impact, we would love to hear your story.

For more information about our organization and culture, please visit our website.

Accommodations are available upon request for candidates participating in all aspects of the recruitment and selection process.