User Experience Designer

4 weeks ago

Toronto, Ontario, Canada Foilcon Full time
Job Title: Ui Designer

Foiclon is seeking a skilled Ui Designer to join our team. As a Ui Designer, you will be responsible for creating intuitive and user-friendly digital products that meet the needs of our users.

Responsibilities:
  • Collaborate with project teams and stakeholders to understand project needs and requirements.
  • Design and develop wireframes, prototypes, and user interfaces that meet accessibility standards and align with Ontario digital standards.
  • Conduct user research to improve the usability of online solutions.
  • Develop user journey maps and documentation needed for designs and prototypes.
  • Collaborate with project teams and participate in Agile delivery for enhancements.
  • Recommend or automate approaches to streamline and integrate technological processes and systems to improve operational efficiency and effectiveness.
  • Coordinate the development of business systems and applications, including assisting team members through the systems development life cycle.
  • Knowledge transfer and documentation as requested by the Project Manager and Manager.
  • Support the management of specific project deliverables and outcomes, including managing projects to completion, as required to deliver business objectives.
  • Support new team members with necessary documentation and demos needed to learn the application.
Requirements:
  • 5+ years of experience working in the healthcare industry, specifically familiar with Ontario Digital Standards and Accessibility Standards.
  • Excellent knowledge of Web Content Accessibility Guidelines (WCAG) and standards for designing accessible user interfaces.
  • Knowledge of Salesforce experience cloud and user interface capabilities.
  • Familiar with modern customer service platforms and proficient in using Figma, Miro board, HTML, CSS, and JavaScript for rapid prototyping.
  • Ability to collaborate with product management and engineering to define and implement innovative solutions for product direction, visuals, and experience.
  • Execute all visual design stages from concept to final hand-off to product teams.
  • Good experience in conducting user research, gathering requirements, and evaluating user needs and feedback.
  • Establish and promote design guidelines, best practices, and standards.
  • Able to execute on and evolve the design by designing, refining, and documenting intuitive and robust components.
Skills:
  • Ability to present quality designs and present to various stakeholders.
  • Advanced knowledge and understanding of best practices for developing web-based applications that meet Accessibility for Ontarians with Disabilities Act (AODA) compliance standards.
  • Able to create wireframes, storyboards, user flows, process flows, and site maps to effectively communicate interaction and design ideas.
  • Able to design product experiences across various platforms, including web, desktop, and mobile.
  • Able to conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks.
  • Able to present and defend designs and key milestone deliverables to peers and executive-level stakeholders.
  • Ability to solve problems creatively and effectively.
  • Develop human-centric designs, journey maps. Able to design and communicate product vision to the team using mock-ups, documentation, and prototypes.
Communication and Interpersonal Skills:
  • Ability to collaborate with business partners, internal technical teams. Provide demos and training as needed.
  • Strong verbal and written communication skills.
  • Strong interpersonal and negotiation skills.
  • Strong consulting skills to engage with all stakeholders.
  • Interact professionally with a diverse group of executives, client managers, and subject matter experts to determine needs and desired changes.
  • Explain and present technical complex system details, limitations, considerations, and solutions to non-technical audiences.
  • Demonstrated team player with a track record for meeting deadlines.
  • A motivated, flexible, creative team player with perseverance, excellent multi-tasking abilities, and a proven track record for meeting strict deadlines.
Analytical and Problem-Solving Skills:
  • Lead analysis of business and systems design requirements for systems projects and for efficient use of databases.
  • Identify information technology issues of corporate significance, evaluate impact on IT plans and objectives, and develop solutions, options, and recommendations.
  • Provide support and conduct options analysis, cost/benefit analysis on alternate solutions.
  • Analyze business and systems design requirements and provide technical solutions.
  • Gather and design functional requirements and write technical specifications documents.
  • Investigate and analyze complex technical issues and problems.
  • Demonstrated experience in analyzing and resolving any problems, issues, or concerns with systems applications, hardware, software, or telecommunications.
  • Experience with providing application fixes to support user acceptance testing and deployment activities.

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