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Retail Store Manager

2 months ago


St Catharines, Ontario, Canada Marble Slab Creamery Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Marble Slab Creamery. As a key member of our store operations team, you will be responsible for overseeing the day-to-day activities of our store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Hiring and Training: Recruit, train, and develop a high-performing team of sales associates and management staff.
  • Store Operations: Establish and maintain efficient store operations, including scheduling, inventory management, and visual merchandising.
  • Sales and Customer Service: Foster a positive and welcoming store environment, providing exceptional customer service and driving sales growth through effective sales techniques and promotions.
  • Inventory Management: Oversee the receipt, storage, and maintenance of inventory, ensuring accurate stock levels and minimizing losses.
  • Payroll and Administration: Manage payroll, benefits, and other administrative tasks, ensuring compliance with company policies and procedures.
  • Performance Management: Conduct regular performance reviews, providing constructive feedback and coaching to team members to improve performance and achieve goals.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent.
  • Experience: 1 to less than 7 months of retail management experience, preferably in a fast-paced environment.
  • Language: Fluency in English.
  • Work Hours: 30 to 40 hours per week.