Hospitality Ambassador

5 days ago

Vancouver, British Columbia, Canada Moxies West Georgia Full time

About the Role:

Moxies West Georgia is seeking a highly motivated and customer-focused individual to join our service team as a Hospitality Ambassador. As a key member of our team, you will be responsible for creating an exceptional dining experience for our guests, ensuring their needs are met and exceeded at every turn.

Key Responsibilities:

  • Orchestrate a memorable experience for guests, accommodating and anticipating their needs while going above and beyond to ensure their satisfaction.
  • Exhibit serving essentials, including creating guest orders, answering menu inquiries, running food, and supporting colleagues.
  • Handle guest concerns with the support of the management team, ensuring every guest leaves happy and satisfied.
  • Maintain a clean and organized restaurant, adhering to high standards of quality and presentation.

Requirements:

  • Strong ability to lead conversations in any setting, building rapport with guests and colleagues alike.
  • Confident in connecting with people in an outgoing, positive, and upbeat manner, creating a welcoming atmosphere.
  • Team-oriented, with a strong sense of collaboration and support for colleagues.
  • Energetic and positive, with a passion for delivering exceptional customer service.
  • Comfortable sharing positive experiences about food and drink, with a genuine enthusiasm for our menu offerings.
  • Experience in a serving role at a full-service restaurant is considered an asset.

Opportunities:

  • Gain valuable experience in time management and communication, developing essential skills for a successful career.
  • Expand your network with new connections, building relationships with colleagues and guests alike.
  • Advance your people skills, becoming a confident and effective communicator.
  • Grow your career in our rapidly expanding company, with opportunities for advancement and professional development.
  • Learn about opportunities for taking part in new restaurant openings across Canada and the USA, contributing to the growth and success of our brand.

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