Medical Office Assistant

4 weeks ago


Ajax, Ontario, Canada Artisan Aesthetics Full time
Job Title: Administrative Assistant, Medical

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Artisan Aesthetics. As a key member of our administrative staff, you will provide exceptional support to our medical team, ensuring seamless day-to-day operations and maintaining the highest level of patient care.

Key Responsibilities:
  • Interview Patients: Conduct thorough interviews with patients to obtain accurate case histories.
  • Schedule Appointments: Coordinate and confirm appointments with patients, ensuring timely and efficient scheduling.
  • Complete Insurance Forms: Accurately complete insurance and claim forms, maintaining confidentiality and attention to detail.
  • Maintain Filing System: Organize and maintain accurate and up-to-date filing systems, both physical and electronic.
  • Order Supplies: Procure and manage office supplies, maintaining inventory levels and ensuring timely restocking.
  • Establish Office Procedures: Develop and implement efficient office procedures and routines, ensuring seamless day-to-day operations.
  • Enter Medical Reports: Accurately enter and format electronic medical reports and correspondence, preparing spreadsheets and documents for review.
  • Initiate Confidential Files: Establish and maintain confidential medical files and records, adhering to strict confidentiality protocols.
Requirements:
  • Education: College, CEGEP, or equivalent non-university certificate or diploma from a program of 1-2 years.
  • Experience: Experience an asset, but not required.
  • Computer Skills: Proficient in MS Word, Electronic Mail, MS Excel, MS Windows, and MS Outlook.
  • Security Clearance: Must undergo a criminal record check.
Work Environment:

Our clinic is located in a convenient location, with public transportation available. The work environment is fast-paced, requiring attention to detail and the ability to work under pressure.

Personal Suitability:
  • Accurate: Meticulous and detail-oriented, with a strong focus on accuracy.
  • Client Focus: Exceptional interpersonal skills, with a strong ability to communicate effectively with patients and colleagues.
  • Efficient: Highly organized and able to prioritize tasks effectively, ensuring seamless day-to-day operations.
  • Excellent Communication: Strong written and oral communication skills, with the ability to prepare clear and concise reports and correspondence.
  • Flexibility: Ability to adapt to changing priorities and deadlines, with a flexible and positive attitude.
  • Initiative: Proactive and able to take initiative, with a strong sense of responsibility and accountability.
  • Judgement: Sound judgement and decision-making skills, with the ability to maintain confidentiality and handle sensitive information.
  • Organized: Highly organized and able to maintain accurate records and files, with a strong attention to detail.
  • Reliable: Reliable and able to maintain confidentiality, with a strong sense of responsibility and accountability.
  • Team Player: Strong team player, with excellent interpersonal skills and the ability to work collaboratively with colleagues.


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