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Robotic Process Automation Support Specialist

2 months ago

Old Toronto, Ontario, Canada Brookfield Asset Management, Inc Full time
Robotic Process Automation Support Analyst

Brookfield Asset Management, Inc is seeking a skilled Robotic Process Automation Support Analyst to join our Technology Services team.

Location
Brookfield Place - 181 Bay Street

Brookfield Culture
We value a unique and dynamic culture that fosters collaboration, entrepreneurship, and discipline. Our team members are expected to have a long-term focus and align with our Attributes of a Brookfield Leader.

Job Description
As a Robotic Process Automation Support Analyst, you will be responsible for delivering enterprise infrastructure, applications, and related end-user technology services across all Brookfield business groups.

Responsibilities

  • Administering the day-to-day running of RPA processes, including reviewing, publishing, and scheduling Bot processes.
  • Monitoring job queues across tenants and identifying issues that require remediation, escalation to manager, or stakeholder communication.
  • Access provisioning of users on the RPA platform and Virtual Workstations.
  • Establishing and maintaining cadence with stakeholders to ensure Bots are bringing value and any enhancements required are identified.

Qualifications and Skills

  • Bachelor's Degree in Computer Science or related fields.
  • 2+ years of automation/workflow apps development experience and/or RPA Developer Certification - UiPath preferred.
  • Proficient in Microsoft Excel, Word, and PowerPoint.
  • Ability to work well with business unit SMEs, Business Analysts, vendors, and end-users in cross-functional teams.
  • Strong problem-solving skills with the ability to identify root cause of an error.
  • Track record of meeting or exceeding client expectations, personal performance expectations, and achieving project goals.
  • Previous experience with low-code/no-code platforms such as Microsoft PowerApps, Unqork, and similar technologies, in design, development, and deployment of custom applications.
  • Understanding of workflow-based logic and the ability to understand a business process from a workflow diagram and conceptualize it as an automated solution.
  • The ability to work with a structured and methodical approach to workflow design based on guidance provided.
  • A self-starter who delivers high-quality work, can adapt to new challenges, learn new technologies, and be effective as part of a high-performance team.

Brookfield is committed to maintaining a Positive Work Environment that is safe and respectful; our shared success depends on it. Accordingly, we do not tolerate workplace discrimination, violence, or harassment.

Brookfield is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act. Should you require a Human Rights Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

Job ID: R2038546