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Scheduling Supervisor

2 months ago

Toronto, Ontario, Canada Lumacare Full time
About the Role

Lumacare is seeking a highly skilled Scheduling Supervisor to join our team. As a key member of our operations team, you will be responsible for revamping and streamlining our scheduling process to ensure efficient and client-centric delivery of services.

Key Responsibilities
  • Manage and optimize staff schedules, integrating new clients and adapting to changes seamlessly.
  • Collaborate with our dedicated team of Service Coordinators and Program Managers to enhance the overall effectiveness of service delivery.
  • Uphold and enhance service quality through continuous improvement, technology integration, and a focus on safety.
  • Engage in insightful analysis and reporting, tackling staffing challenges and optimizing resource allocation.
  • Lead and mentor Service Coordinators, providing direction and fostering professional growth.
  • Champion client-centered care, ensuring timely and efficient service delivery across a spectrum of needs.
Requirements
  • At least two years of experience in healthcare or community service environments, particularly in staff scheduling and payroll management.
  • Post-secondary degree or diploma in a healthcare-related field, with additional leadership or management training being highly advantageous.
  • Experience working with vulnerable populations, particularly older adults.
  • Knowledge of relevant Ontario legislation, including the Personal Health Information Protection Act and the Home Care and Community Services Act.
  • Proficient in various administrative and technological tools, comfortable with both office-based and hybrid working environments.
  • Ability to work in a fast-paced work environment.
  • Valid Vulnerable Police Record Check completed within the last 12 months.
  • Mandatory COVID-19 vaccination required.
About Lumacare

Lumacare is a fully accredited agency committed to equity in employment. We strive to create a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from women and men, people from racialized communities, visible minorities, and persons with disabilities, aboriginal persons, and people who identify themselves as LGBTQIA+.

We are an equal opportunities employer and are committed to providing a safe and inclusive work environment. If you are selected for an interview, we will provide accommodation, accessible formats, and communication supports upon request.