Scheduling Supervisor
3 weeks ago
At Lumacare, we are seeking a highly skilled Scheduling Supervisor to join our team. As a key member of our operations team, you will be responsible for revamping and streamlining our scheduling process to ensure efficient and client-centric delivery of services.
The successful candidate will work closely with our Service Coordinators and Program Managers to ensure that Personal Support Workers (PSWs) are scheduled appropriately, in alignment with client/caregiver needs and PSW skills. You will take an active role in process improvements, identifying technology enhancements, and fostering a culture of continuous improvement, safety, and quality of care.
Key Responsibilities:
Innovatively manage and optimize staff schedules, integrating new clients and adapting to changes seamlessly.
Work collaboratively with our dedicated team of Service Coordinators and Program Managers, enhancing the overall effectiveness of service delivery.
Uphold and enhance service quality through continuous improvement, technology integration, and a focus on safety.
Engage in insightful analysis and reporting, tackling staffing challenges and optimizing resource allocation.
Lead and mentor Service Coordinators, providing direction and fostering professional growth.
Champion client-centered care, ensuring timely and efficient service delivery across a spectrum of needs.
Requirements:
At least two years of experience in healthcare or community service environments, particularly in staff scheduling and payroll management.
Post-secondary degree or diploma in a healthcare-related field, with additional leadership or management training being highly advantageous.
Experience with vulnerable populations, particularly older adults, is profound and insightful.
Knowledgeable about relevant Ontario legislation, including the Personal Health Information Protection Act and the Home Care and Community Services Act.
Proficient in various administrative and technological tools, comfortable with both office-based and hybrid working environments.
Ability to work in a fast-paced work environment.
Valid Vulnerable Police Record Check completed within the last 12 months is required.
Lumacare is a fully accredited agency committed to equity in employment. We strongly encourage applications from women and men, people from racialized communities, visible minorities, and persons with disabilities, aboriginal persons, and people who identify themselves as LGBTQIA+.
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Scheduling Supervisor
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Toronto, Ontario, Canada Lumacare Full timeAbout the RoleLumacare is seeking a highly skilled Scheduling Supervisor to join our team. As a key member of our operations team, you will be responsible for revamping and streamlining our scheduling process to ensure efficient and client-centric delivery of services.Key ResponsibilitiesManage and optimize staff schedules, integrating new clients and...
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Scheduling Supervisor
1 month ago
Toronto, Ontario, Canada Lumacare Full timeAbout the RoleLumacare is seeking a highly skilled Scheduling Supervisor to join our team. As a key member of our operations team, you will be responsible for revamping and streamlining our scheduling process to ensure efficient and client-centric delivery of services.Key ResponsibilitiesManage and optimize staff schedules, integrating new clients and...
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Toronto, Ontario, Canada Lumacare Full timeLumacare is seeking a highly skilled Scheduling Supervisor to join our team. As a key member of our operations team, you will be responsible for revamping and streamlining our scheduling process to ensure efficient and client-centric delivery of services.The successful candidate will work closely with our Service Coordinators and Program Managers to ensure...
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Toronto, Ontario, Canada Lumacare Full timeLumacare is seeking a highly skilled Scheduling Supervisor to join our team. As a key member of our operations team, you will be responsible for revamping and streamlining our scheduling process to ensure efficient and client-centric delivery of services.The successful candidate will work closely with our Service Coordinators and Program Managers to ensure...
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Toronto, Ontario, Canada Lumacare Full timeAbout the RoleLumacare is seeking a highly skilled Scheduling Supervisor to join our team. As a key member of our operations team, you will be responsible for revamping and streamlining our scheduling process to ensure efficient and client-centric delivery of services.Key ResponsibilitiesManage and optimize staff schedules, integrating new clients and...
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Toronto, Ontario, Canada Lumacare Full timeAbout the RoleLumacare is seeking a highly skilled Scheduling Supervisor to join our team. As a key member of our operations team, you will be responsible for revamping and streamlining our scheduling process to ensure efficient and client-centric delivery of services.Key ResponsibilitiesManage and optimize staff schedules, integrating new clients and...
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